AI Product Engineer (Copilot & Power Platform) (Remote - US)

Allstate is an insurance company that uses technology and innovation to protect families and their belongings. The AI Product Engineer will design, implement, and operate enterprise AI experiences and automations across Microsoft Copilot, Copilot Studio, and Power Platform while partnering with security, compliance, and product stakeholders to deliver safe, scalable solutions.

What you'll do:

• Engineer and support Microsoft Copilot Chat and Microsoft 365 Copilot use-cases (Teams, Outlook, Word, PowerPoint, Excel) with strong grounding and content hygiene practices
• Build and operate Copilot Studio agents (topics, actions, connectors, Dataverse) and integrate with Microsoft Copilot Agents patterns (tool use, orchestration, human-in-the-loop)
• Develop Power Automate workflows to operationalize AI outputs, including robust error handling, monitoring, and scale-ready design
• Design Power Platform solutions (Power Apps + Dataverse) to provide structured user experiences, governed data access, and operational dashboards (Power BI)
• Integrate with enterprise systems via Microsoft Graph and Power Platform connectors; design and maintain custom connectors/APIs where needed
• Implement security and compliance controls (Entra ID permissions/consent, least privilege, Purview DLP/labels/retention) and validate data boundaries for AI interactions
• Establish agent/automation lifecycle management (Dev/Test/Prod), change control, versioning, and rollback practices; document runbooks and provide KTLO support
• Enable safe AI-assisted content workflows with Adobe Creative Cloud (including generative AI practices), focusing on IP protection and approved usage patterns
• Measure outcomes using adoption/telemetry signals; continuously improve agents and automations based on user feedback and operational data

What they're looking for:

• 0-3 years in enterprise engineering, product engineering, or platform operations (Microsoft 365 / Power Platform)
• Hands-on experience with Copilot Studio and Power Automate; working knowledge of Microsoft 365 Copilot and Copilot Chat experiences
• Strong understanding of LLM concepts (prompt patterns, RAG, limitations) and Responsible AI practices in enterprise environments
• Security and governance experience: Entra ID app/identity concepts, permissions/consent, and information protection (Purview, DLP, labels)
• API and integration skills (REST, OAuth2) and ability to troubleshoot complex, cross-service issues
• Excellent communication skills to translate business needs into feasible solutions and to produce clear documentation/runbooks
• Experience with Dataverse security model, custom connectors, ALM pipelines, and Power Platform Center of Excellence practices
• Familiarity with Microsoft Graph data access patterns and M365 information architecture (SharePoint/OneDrive/Teams)
• Experience supporting Adobe Creative Cloud in an enterprise environment and understanding of content/IP governance

Benefits:

• Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
• Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
• Fully Remote