AI Strategy & Operations Associate

## About Flowspace Flowspace powers independent fulfillment, revolutionizing the way brands approach their supply chain. Our mission is to arm merchants with invaluable data, actionable insights, and seamless automation that transforms their supply chain into a strategic asset. At Flowspace, we lead the industry with our award-winning, top-tier fulfillment solutions. Powered by cutting-edge software that offers unparalleled visibility and strategic insights, the Flowspace platform has been tailored for the tech-savvy modern brands and retailers of today. Backed by renowned investors such as Canvas Ventures, Moment Ventures, BuildGroup, Y Combinator, and esteemed angels, Flowspace is at the forefront of empowering brands in the dynamic ecommerce market. ## Summary Flowspace is looking for a curious, resourceful, and AI-savvy individual to work directly with our CEO to help transform how we operate as a company. This is a unique opportunity to work side-by-side with the founder and CEO of a venture-backed, Y Combinator company, gaining firsthand exposure to startup leadership while helping drive AI adoption and operational efficiency across the business. In this role, you'll work across departments including Sales, Operations, Customer Success, Finance, Marketing, and People to identify inefficiencies, automate repetitive tasks, and build AI-powered workflows that make our teams more productive. You don't need years of professional experience, but you should have hands-on experience using AI to build something useful. This is a hands-on role with significant exposure to company leadership and the opportunity to make a measurable impact across the organization. ## What You'll Do - Work directly with the CEO to identify opportunities to leverage AI and automation across Flowspace. - Partner with department leaders to understand existing workflows, identify inefficiencies, and recommend process improvements. - Design, build, and implement AI-powered workflows that automate manual tasks and improve productivity. - Experiment with AI tools and platforms such as ChatGPT, Claude, Zapier, Make, n8n, and other emerging technologies. - Build internal AI assistants, automated reporting processes, and tools that help employees work more efficiently. - Connect existing business systems and applications to streamline workflows and reduce manual data entry. - Research emerging AI technologies and identify practical opportunities to implement them within Flowspace. - Help train employees on new AI tools and processes, encouraging adoption across departments. - Document workflows and develop repeatable processes that can scale as the company grows. - Track and measure the impact of AI initiatives, including time savings, efficiency improvements, and business results. - Collaborate with Product, Engineering, and other teams when more complex technical solutions are needed. - Support additional strategic and operational initiatives alongside the CEO as business needs evolve. ## Who We're Looking For - Strong interest in artificial intelligence, automation, and emerging technologies. - Hands-on experience using AI tools to solve problems, automate tasks, or build projects, whether through coursework, internships, professional experience, personal projects, or independent learning. - Comfortable operating in ambiguity and able to take an undefined problem, create structure, and figure out a path forward independently. - Creative, outside-the-box thinker who naturally challenges the status quo. - Resourceful and proactive, with the initiative to experiment with solutions and get things done. - Strong analytical and problem-solving skills with the ability to break down complex challenges and develop practical solutions. - A natural curiosity about how businesses operate and how processes can be improved. - A willingness to experiment, learn quickly, and adapt as technology evolves. - Strong written and verbal communication skills. - Ability to work collaboratively with employees and leaders across different departments. - Highly organized, detail-oriented, and able to manage multiple projects simultaneously. - A hands-on, action-oriented mindset with a desire to build and implement solutions rather than simply recommend them. - Ability to work in person with our CEO in Costa Mesa four days per week. ## Bonus Points - Experience building AI agents, custom GPTs, or automated workflows. - Familiarity with automation platforms such as Zapier, Make, or n8n. - Basic understanding of APIs, integrations, Python, or JavaScript. - Experience with business tools such as Salesforce, HubSpot, Slack, or Google Workspace. - Experience building personal projects, side businesses, or other technology-driven solutions. - Previous internship or experience in a startup environment. - A portfolio or examples of AI-powered tools, workflows, or projects you've created. ## Other Helpful Things To Know - This role is based in Costa Mesa, CA, and requires working in-office alongside our CEO four days per week. - This is a cross-functional role with exposure to nearly every department within Flowspace. - The position is designed for someone who is excited to learn, take ownership, and grow, regardless of where they are in their career. - You'll have the opportunity to take ideas from concept to implementation and see the direct impact of your work.