Analyst, Business Effectiveness

CIBC is a relationship-oriented bank serving clients in the modern financial world. The Analyst, Business Effectiveness will support portfolio management, project intake, oversight meetings, documentation, governance, risk management, and process improvement for US change initiatives. The role partners with business, technology, and support teams in a hybrid work environment.

What you'll do:

• Portfolio coordination - Support portfolio management activities by helping administer the project intake process, preparing materials for oversight forums, and coordinating key change initiative meetings
• Process improvement - Identify opportunities to improve workflows and contribute to solutions that are efficient, practical, and aligned with applicable policies, standards, and procedures
• Operational support - Maintain and organize key team documentation, including procedures, onboarding materials, job descriptions, inventories, and shared presentations
• Governance and controls - Help ensure required artifacts are complete, accurate, and stored in the appropriate repositories while supporting data quality, records retention, and risk-related activities
• Partnership and communication - Act as a reliable partner to business units, technology teams, and support teams by providing clear communication and helpful guidance through established processes

What they're looking for:

• You bring 0-3 years of experience in project management, process improvement, business operations, or a related area, ideally within financial services
• You enjoy investigating issues, reviewing information for accuracy, and using insights to support better decisions and stronger processes
• You build collaborative relationships across teams and work effectively with business, technology, and support partners to move work forward
• You produce high-quality work, stay organized, and help ensure documentation, records, and reporting are accurate and complete
• You can demonstrate experience in project management principles, process improvement practices, and Microsoft Office
• You have a degree/diploma in business, finance, project management, or a related field
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
• It's an asset if you have experience with portfolio governance or change initiative oversight in a banking environment

Benefits:

• Hybrid work arrangement with 1-3 days per week on-site and other days remote
• Eligible participation in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component
• Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans
• Paid Time Off, including Sick Leave, Parental Leave and Vacation
• Holidays
• 401(k)
• Banking benefits
• Wellbeing support
• MomentMakers, a social, points-based recognition program
• A paid day off dedicated for you to use to invest in your growth and development through Purpose Day