Analyst, eCommerce & Customer Marketing (Kroger)

Kraft Heinz is seeking an Analyst, eCommerce & Customer Marketing, Kroger to support omnichannel marketing programs and campaign execution. The role coordinates cross-functional partners, manages campaign planning tools, monitors performance, prepares reports, and identifies optimization and process improvement opportunities.

What you'll do:

• Support the planning and execution of Kroger eCommerce and Customer Marketing programs and campaigns
• Coordinate campaign briefs, timelines, deliverables, and communications with internal and external partners
• Partner with Customer Marketing, eCommerce, Sales, Brand, Retail Media, and agency teams to ensure successful campaign execution
• Maintain campaign trackers, calendars, budgets, and other planning tools that support team operations
• Review promotional details, product information, and creative assets to ensure accuracy and readiness for launch
• Monitor campaign execution and proactively identify issues, risks, and opportunities for optimization
• Develop campaign recap materials, performance reports, and business updates for stakeholders
• Analyze program performance and provide recommendations to improve future activations
• Support recurring customer and team routines, including business reviews, planning meetings, and cross-functional updates
• Identify and implement process improvements that enhance team effectiveness and ways of working

What they're looking for:

• Strong organization and project management skills with the ability to manage multiple priorities simultaneously
• Excellent written, verbal, and presentation communication skills
• Strong attention to detail and ability to ensure accuracy across multiple data sources and deliverables
• Demonstrated ability to collaborate effectively across cross-functional teams and external partners
• Analytical mindset with the ability to translate data into actionable insights and recommendations
• Ability to work independently, prioritize effectively, and thrive in a fast-paced environment
• Proficiency in Microsoft Excel, PowerPoint, and other Microsoft Office applications
• Familiarity with digital marketing, omnichannel marketing, or customer-specific activation planning is a plus
• Interest in digital commerce, retail media, and customer marketing strategy
• Experience supporting marketing, eCommerce, customer marketing, retail media, or sales organizations preferred
• Bachelor's degree in Business, Marketing, Analytics, Communications, or a related field
• 1-3 years of experience in customer marketing, eCommerce, sales support, shopper marketing, project management, or a related field

Benefits:

• Performance-based bonus, as provided by the plan terms and governing documents.
• Affordable access to healthcare for employees and their eligible dependents.
• Protection and saving plans tailored to employees' and their families' needs.
• Physical: Medical, Prescription Drug, Dental, Vision, Screenings/Assessments.
• Social: Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training.
• Emotional: Employee Assistance Program, Wellbeing Programs, Family Support Programs.
• Financial: 401k, Life, Accidental Death & Dismemberment, Disability.
• Events, resources, and learning opportunities supporting physical, social, emotional, and financial well-being for employees and their families.