Analyst, Hotel Technology Strategy

Wyndham Hotels & Resorts is a global hotel franchise company. The Hotel Technology Strategy Analyst supports the deployment, governance, optimization, and operational rollout of hotel technology solutions, while coordinating with internal stakeholders, regional teams, and external technology partners on implementation, reporting, adoption, and performance initiatives.

What you'll do:

• Implementation of Wyndham hotel technology programs, including Wi-Fi, TV, Gateway, EV Charging, Mobile Key, and PMS integrations
• Vendor and partner coordination
• Business requirements gathering and program readiness activities
• Reporting, performance analytics, and adoption metrics
• Documentation of processes, standards, and best practices
• Coordination across business, IT, sourcing, legal, regional teams, and technology partners
• Gather and analyze hotel technology needs and assist in documenting practical, scalable, and brand-aligned solutions
• Support the implementation and operational rollout of approved technology programs in coordination with internal and external teams
• Develop working knowledge of hotel systems and provide analytical, documentation, and coordination support for their deployment, integration, operation, and lifecycle management
• Coordinate with cross-functional and regional teams to support alignment, readiness, adoption, and performance tracking
• Support business and IT stakeholders in advancing adoption and operational effectiveness across Wyndham’s hotel technology portfolio
• Assist in ensuring that in-room, back-of-house, and guest-facing systems align with guest expectations, property operational needs, and Wyndham’s global technology standards

What they're looking for:

• Relevant internship, academic, project, hospitality, technology, or business experience may be considered
• Familiarity with hospitality systems such as PMS, POS, Wi-Fi, Casting/TV, or Key Systems is preferred but not required

Benefits:

• Best-in-class training and career development
• Leadership training
• Mentorship opportunities
• Educational support
• Incentive payment pursuant to the Annual Incentive Plan with a 10% annual target, subject to the terms of the Plan
• Health insurance with HSA and FSA options
• Dental insurance
• Vision insurance
• Life/AD&D insurance
• Short- and Long-Term Disability coverage