Analyst Operational Excellence

Versiti is seeking an Operational Excellence Analyst to support Blood Services operations through process improvement, quality oversight, regulatory compliance, and change management. The role partners with operational teams to improve processes, maintain compliance, monitor quality activities, and support audits, investigations, and system changes.

What you'll do:

• Partner with operational departments to drive process control, continuous improvement, and operational effectiveness
• Review and improve Standard Operating Procedures (SOPs) to ensure compliance, accuracy, and ease of use
• Support change management, risk assessments, validations, and process implementation efforts
• Assist with error management, corrective actions, and investigations
• Monitor quality metrics, audit findings, proficiency testing results, and compliance activities
• Participate in internal and external audits and help prepare responses and corrective action plans
• Evaluate product and unit disposition related to investigations and operational events
• Serve as a resource for regulatory, quality, and procedural requirements
• Support system enhancements, electronic documentation processes, and database change requests
• Collaborate with cross-functional teams to identify opportunities for operational excellence and process improvement
• Works with departmental staff/management to review departmental SOPs for correctness, ease of use and compliance with regulations, policies, and pertinent quality performance standards and expectations
• Assists risk assessment with change and error management

What they're looking for:

• Experience working in a regulated environment with a strong focus on quality, compliance, and process control
• Knowledge of change management, validation activities, and SOP development
• Strong analytical, organizational, and problem-solving skills
• Ability to collaborate effectively with operational leaders and frontline teams
• Comfortable managing multiple priorities while maintaining attention to detail
• High School Diploma or equivalent
• 1+ years of experience in a regulated industry supporting quality, compliance, change management, validation, or process improvement activities
• High School Diploma or equivalent required
• 1-3 years technical or consultant experience in a regulated industry where change management, validation and creation of SOPs (standard operation procedures) required
• Strong organizational skills with excellent verbal and written communication skills required
• Proven ability to recognize and enforce compliance to SOPs (standard operating procedures) required
• Personal Computer (desk top, lap top, tablet) required

Benefits:

• Full-time regular employees are eligible for Medical, Dental, and Vision Plans.
• Paid Time Off (PTO) and Holidays.
• Short- and Long-term disability.
• Life insurance.
• 7% match dollar for dollar 401(k).
• Voluntary programs.
• Discount programs.