Analyst, Talent Operations

The J.M. Smucker Co. is seeking an Analyst, Talent Operations to provide customer service and administrative support to employees and candidates. The role supports interview scheduling, pre-employment screening, compliance processes, HR data analysis, candidate care, and employee inquiries through the HR contact center.

What you'll do:

• Communicate directly with candidates to schedule interviews and inform them of any necessary policies
• Develop and coordinate timely interview schedules for candidates utilizing Workday and Outlook
• Email required documents and interview schedule to the interview team and candidate
• Manage any schedule changes and modify the schedule accordingly
• Collect data from Workday and other resources
• Analyze and interpret data in meaningful ways to help TA
• Partner with TA to understand what questions need to be answered from candidates or with data
• Partner with the Talent Acquisition Partners to ensure excellent “candidate care” throughout the interview process
• Process expense reports for candidate travel as needed
• Partner with third-party vendor to administer Pre-Employment screening process
• Monitor reports and collaborate with third-party daily to ensure timely completion
• Interact with candidates and HR Leaders to provide guidance and tracking in the screening process

What they're looking for:

• • Bachelor's Degree in Human Resources or related field
• • Entry level knowledge of HR policies and practices
• • Experience leveraging an HRIS platform like Workday
• • Ability to handle sensitive and confidential material and situations with discretion
• • Proven ability to manage multiple priorities in a fast-paced environment
• • Strong customer service skills to ensure timely responses
• • Strong collaboration skills in a team-based environment
• • Strong attention to detail

Benefits:

• Hybrid work arrangement, with a 35% in-office expectation