Application Software Engineer

One Call is a company dedicated to providing care coordination and support services. The Application Software Engineer is responsible for designing, coding, testing, implementing, maintaining, and supporting software applications used by internal business partners and external customers. This role involves working with business analysts and product managers to ensure timely delivery of development tasks while following One Call's software development life cycle standards.

What you'll do:

• Provides application software development services or technical support typically in a defined project
• Follows One Call SDLC Standards
• Develops program logic for new applications or analyzes and modifies logic in existing applications
• Codes, tests, debugs, documents, implements and maintains software applications
• Maintains, tests and integrates application components
• Ensures that system improvements are successfully implemented
• Demonstrates an understanding of One Call systems and the workers compensation industry
• Participates in Planning and analysis phase of SD projects
• Analyzes requirements and translates business requirements into product designs
• Writes technical specifications and other forms of documentation
• Suggests technical alternatives and improves/streamlines processes and systems
• Completes project assignments and special projects commensurate with job expectations

What they're looking for:

• Bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience
• Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative, agile, and other modern approaches to software development)
• Proficiency in business modeling and requirements definition
• Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
• Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
• Willingly shares relevant technical and/or industry knowledge and expertise with other resources
• Excellent problem-solving and time management skills
• Resourceful and proactive in gathering information and sharing ideas
• Strong attention to detail
• Ability to operate in a fast-paced environment
• Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
• Ability to work both independently and in a team environment

Benefits:

• Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home.
• Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off.
• Medical, dental, vision, and pet insurance.
• 401(k) matching program.
• Company-paid life insurance and short- and long-term disability coverage.
• Colleague Assistance Program providing free counseling and financial services.
• One Call Foundation provides colleagues financial assistance during times of unexpected hardships.