Asset Protection Manager - Retail

*MUST RESIDE IN TWIN CITIES, MINNESOTA*

PURPOSE: 

Supporting the Retail organization at UNFI, the Manager District Asset Protection is responsible for the design and implementation of programs that provide a safe environment for customers and associates, protect company assets, and manage shrink to acceptable levels. This position will conduct investigations and resolve all internal and vendor theft or fraud. This position will be responsible for conducting training with store associates on shrink prevention and ethical compliance. 

ESSENTIAL FUNCTIONS:  

• Reduce shrink in assigned stores through internal theft investigations, creating an environment in the stores where honesty is valued and theft is not tolerated.

• Reduce shrink in assigned stores through a strong audit program where associates are re-trained in areas of opportunity and where repeat failures result in corrective actions taken.

• Reduce shrink in assigned stores through a robust training program where associates at all levels are taught how to control and reduce shrink in their respective areas.

• Respond to store incidents quickly and thoroughly, leaving the impression of partnership and professional response.

• Make recommendations to Asset Protection leadership on product protection initiatives used commonly throughout the industry.

• Work closely with ORC team to identify and resolve repeat shoplift incidents in assigned stores.

• Communicate wins to both Asset Protection and operational partners in a professional, consistent manner.

• Performs other relevant job duties as required.

JOB REQUIREMENTS:

Education/Certifications/or Equivalent combination of education training and experience:

• Bachelor’s Degree in a related field or 3 years multistore asset protection experience required.

• Wicklander/Zulawski Interview and Interrogation certification required.

• LP Foundation LPC certification preferred.

Experience: 

• At least 2 years in a management role preferred.

• Experience in investigation/report writing required. 

• At least 2 years of investigation/interview experience required.

Knowledge/Skills/Abilities:

• Well organized

• Creative and self-motivated

• Strong interpersonal and communication skills

• Skilled with Excel, PowerPoint, and Word

• Ability to gain cooperation through influence

• Ability to hold others accountable

• Good judgment, sound escalation practices, and adherence to established procedures are required; the role generally operates with close supervision by management and senior team members

PHYSICAL ENVIRONMENT/DEMANDS: 

• Travel 50% - 80% required, occasional over-night trips.

• Most work is performed in a temperature-controlled office environment.

• Incumbent may sit for long periods of time at a desk or computer terminal.

• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  

• Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.

• Stooping, bending, twisting, and reaching may be required in the completion of job duties.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties, and skills required of personnel so classified may vary within each department and/or location.