Assistant-Administrative

Job Title 

Radiology Reading Room Assistant  

Department 

Radiology 

Location 

Methodist Hospital – Radiology 

Position Summary 

The Radiology Reading Room Assistant provides administrative, workflow, and communication support to Radiology teams to ensure efficient operations, timely communication, and high‑quality patient care. This role serves as a central point of coordination between radiologists, clinical staff, and operational systems in a fast‑paced healthcare environment. 

Work Schedule 

• Hours: 9:30pm - 8 am 

• Coverage Requirements:   Weekend Friday - Monday 

Hybrid Work Option 

• Eligible after six (6) months, contingent upon successful completion of training, demonstrated competency, and operational approval. At least 1 remote work day 

Essential Duties and Responsibilities 

• Triage incoming calls and facilitate timely, accurate communication among radiologists, clinical personnel, and support teams 

• Monitor and manage the Radiology task board to support efficient workflow and prioritization 

• Provide operational support to radiologists, including assistance with reports, images, and basic IT-related issues 

• Maintain reading room readiness and provide coverage as needed to support continuity of operations 

• Provide basic administrative and technical support to leaders and departmental teams 

• Identify, troubleshoot, and resolve routine administrative and technical issues as they arise 

• Adhere to departmental policies, confidentiality standards, and regulatory requirements 

Performance Expectations 

At 3 Months: 

• Independently performs core job responsibilities 

• Meets established response time and coverage standards 

At 6 Months: 

• Demonstrates consistent accuracy and reliability 

• Communicates effectively with multidisciplinary teams 

• Provides dependable coverage and begins contributing to process improvement initiatives 

At 12 Months: 

• Recognized as a trusted and dependable team member 

• Demonstrates near‑perfect execution of job duties 

• Actively contributes to workflow optimization and improved patient experience 

Required Knowledge, Skills, and Abilities 

• Strong organizational and multitasking skills in a high‑volume environment 

• Excellent verbal and written communication skills 

• Ability to maintain professionalism and clarity under pressure 

• Strong attention to detail and problem‑solving ability 

• Proficient in healthcare electronic systems; Cerner experience preferred 

• Working knowledge of Microsoft Office applications (Word, Excel, PowerPoint) 

Education and Experience Requirements 

• High School Diploma or GED required 

• 0–3+ years of relevant experience; prior administrative or healthcare experience preferred 

• Experience working in a matrixed or complex organizational environment a plus 

Physical and Work Environment Requirements 

• Ability to sit or stand for extended periods 

• Ability to manage multiple tasks simultaneously in a fast‑paced clinical setting