Assistant Dean & Student Ombudsman (Internal)
Job details
- Location
- Richland County, South Carolina
- Work type
- Onsite
- Compensation
- $63,832 - $68,832/yr
- Posted
- 4 days ago
- Apply on
- governmentjobs.com
About this role
About the Department
**Internal Posting: Current Midlands Technical College Employees Only**
Reporting directly to the Dean of Students, this position provides college-wide leadership and coordination of student advocacy, support services, and administrative operations within the Division of Student Affairs. Serves as the Student Ombudsman, working with college departments and external partners to resolve complex student concerns and acting on behalf of the Vice President of Student Affairs in student matters. Supports the Dean and Vice President through special projects, policy and procedure implementation, student success initiatives, and responses to emerging student needs.
Oversees student support and case management, ensuring appropriate referrals, collaboration, follow-up, documentation, and resolution of complex student cases. Provides direction, workload coordination, case review, and performance feedback to promote consistent student advocacy and effective service delivery. Manages college-wide administrative withdrawal processes for students experiencing extenuating circumstances and coordinates communicable illness reporting, student support, and verification of absence-related documentation.
Manages the Vice President of Student Affairs' budgets, monitors fiscal operations, procurement processes, and compliance, and coordinates financial matters with Student Development Services leadership. Oversees the college-wide student insurance program, including provider selection, claims management, recordkeeping, data analysis, and reporting. Collaborates with insurance carriers, healthcare providers, students, legal counsel, and college departments to resolve insurance matters. Serves on college committees and supports institutional initiatives that advance student success and the effectiveness of Student Affairs.
Position Duties
A master's degree and experience in student services programs, or the equivalency of a combination of education and work experience.
Benefits
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Supplemental Questions
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Required Question
Agency Information
EmployerState of South CarolinaAgency Midlands Technical College Address P.O. Box 2408Columbia, South Carolina, 29202 Phone803-822-3399