Associate Business Analyst- H

Altera Digital Health Inc. is hiring an Associate Business Analyst to support business and financial applications for the healthcare revenue cycle. The role analyzes workflows, translates business needs into system requirements, supports application configuration and troubleshooting, and contributes to reporting, data validation, and compliance documentation.

What you'll do:

• Analyze and document business, operational, financial, and revenue cycle workflows to support day‑to‑day operations
• Partner with business stakeholders to gather requirements and translate business needs into clear, actionable functional requirements and user stories
• Support configuration, administration, and day‑to‑day operation of business applications
• Assist with issue triage, troubleshooting, and root‑cause analysis across supported systems
• Identify process gaps, data issues, and system inefficiencies and recommend improvement opportunities
• Develop, run, and validate operational and financial reports using SQL and other reporting tools
• Support business intelligence efforts by assisting with dashboards, KPIs, standard reports, and ad‑hoc analysis
• Perform data validation, reconciliation, and routine operational and financial analysis to ensure accuracy and reliability
• Collaborate with Finance, Revenue Cycle, HR, Operations, IT teams, and external vendors on system updates, upgrades, and go‑live activities
• Maintain documentation related to processes, configurations, and system changes
• Support compliance and audit requirements through accurate documentation and data validation

What they're looking for:

• Basic knowledge of Altera Solutions, and the healthcare industry
• Familiarity with Microsoft technologies and third‑party technical solutions (databases, SQL, networking, security, reporting, interfaces)
• Experience writing business requirements, user stories, and functional documentation
• Ability to run and understand scripts
• Software support experience with strong troubleshooting and analytical skills
• Understanding of the Software Development Life Cycle (SDLC) in a regulated healthcare environment
• Experience configuring and using applications or system components
• Foundational understanding of healthcare revenue cycle concepts (billing, claims, payments, denials)
• Ability to analyze billing data, reports, and error trends
• Strong attention to detail, analytical thinking, and communication skills
• Bachelor's Degree; Business, Healthcare Administration, Finance, Health Informatics, or a related field
• 0-2 years of relevant work experience