True Classic
Calabasas, California
Associate Director, Customer Experience
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Apply to Associate Director, Customer Experience at True ClassicJob details
- Location
- Calabasas, California
- Work type
- Hybrid
- Posted
- Aug 6, 2026
- Apply on
- jobs.ashbyhq.com
About this role
Requires 8+ years in customer experience, service, or success; leadership of customer-facing functions, distributed teams, and BPO partners; fluency with CX tools, AI automation, systems, SLAs, and CX metrics.
What you'll do at True Classic:
- setting vision
- leading teams
- managing escalations
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