Warby Parker
Nashville, Tennessee
Associate Manager, CX Workforce Operations
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Apply to Associate Manager, CX Workforce Operations at Warby ParkerJob details
- Location
- Nashville, Tennessee
- Work type
- Hybrid
- Posted
- Jul 21, 2026
- Apply on
- fa-evdi-saasfaprod1.fa.ocs.oraclecloud.com
About this role
3+ years in customer service operations and performance analytics; experience with workforce management and CRM platforms (Aspect, Salesforce, AWS Connect); strong analytical, communication, and partner-management skills.
What you'll do at Warby Parker:
- analyzing performance
- designing routing
- managing partners
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