Warby Parker
Nashville, Tennessee
Associate Manager, CX Workforce Operations
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Apply to Associate Manager, CX Workforce Operations at Warby ParkerJob details
- Location
- Nashville, Tennessee
- Work type
- Hybrid
- Posted
- 1 week ago
- Apply on
- fa-evdi-saasfaprod1.fa.ocs.oraclecloud.com
About this role
3+ years in customer service operations or workforce management; experience with WFM/CRM routing, analytics, and partner performance; strong communication and organizational skills.
What you'll do at Warby Parker:
- owning analytics
- designing routing
- leading reviews
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