Associate Product Manager

AxisCare Home Care Software is a fast-growing company focused on providing user-friendly solutions for home care agencies. As an Associate Product Manager, you will contribute to shaping and delivering features for their home care platform, utilizing AI-assisted tools to enhance product development processes.

What you'll do:

• Use AI-assisted tools daily to draft requirements, explore edge cases, prototype concepts, and accelerate the path from customer problem to validated solution
• Support Senior PMs in researching customer needs, documenting requirements, and preparing product briefs — leveraging AI to do this faster and with greater depth
• Bring your AxisCare experience to the table — surfacing patterns from customer feedback, support tickets, implementation insights, and field knowledge that inform prioritization
• Write clear user stories and acceptance criteria in partnership with Engineering and UX
• Track feature delivery across sprints — flagging blockers, coordinating with cross-functional partners, and keeping stakeholders informed
• Assist with go-to-market preparation including internal documentation, release notes, and enablement materials for Customer Success and Support
• Monitor adoption and usage data post-launch and surface findings to the team
• Participate in customer calls, industry events, and internal discovery sessions to deepen product and market knowledge

What they're looking for:

• Experience in a customer-facing or operational role in a health or home care SaaS company
• Genuine excitement about working in an AI-forward product environment — you don't need to be technical, but you need to be curious and willing to learn fast
• Demonstrated curiosity about how software is built and how product decisions get made
• Strong written and verbal communication skills; able to translate customer problems into clear documentation
• Highly organized with strong attention to detail and follow-through
• Comfortable operating with some ambiguity and asking good questions
• Willingness to travel up to 10% as needed
• No formal product management experience required — we'll teach you the methodology. Comfort with AI tools is non-negotiable
• Familiarity with tools like Jira, Notion, or similar platforms is a plus

Benefits:

• Opportunities for professional growth and career development.
• Flexible work arrangements, including remote work options.
• Health, dental, and vision insurance.
• 401(k) plan with company matching.
• Company will provide laptop and other needed computer equipment.