Associate Product Manager

Cariloop is a care company providing personalized guidance, digital tools, and support networks to caregivers and families. The Associate Product Manager owns feature-level product delivery and iterative improvement, managing backlogs, leading Agile ceremonies, validating problems, coordinating discovery, and aligning stakeholders around roadmap decisions.

What you'll do:

• Own and maintain the backlog for your product area; keep it clean, prioritized, and outcome-focused
• Support in the writing feature briefs, user stories, and acceptance criteria that enable fast, high-quality delivery
• Lead team ceremonies: refinement, sprint planning, standups, retros, demos
• Partner daily with engineering/design/QA to unblock work, clarify requirements, and escalate tradeoffs
• Ensure every release includes adoption enablement (release notes, internal comms, lightweight training)
• Participate in reviewing customer insights via interviews, support tickets, CS/Sales feedback, and usage data
• Collect feature-level discovery using interviews, internal feedback, and data. Connects inputs to prioritization using impact/effort/risk thinking
• Define and validate problems before proposing solutions (hypotheses, lightweight research plans)
• Collaborate with design on journey mapping, prototypes, and usability feedback loops
• Size opportunities at a feature level: impact, effort, risks, dependencies
• Communicate progress, timelines, and decisions to internal stakeholders
• Partner with cross functional teams to ensure features map to employer/member needs and GTM readiness

What they're looking for:

• 1+ years of previous work experience in product management as an Associate Product Manager or Owner role
• Effectively able to facilitate Agile ceremonies and manage the product backlog
• Analytical and decisive with a demonstrated ability to assess challenges or roadblocks, and present ideas for solutions to all levels of stakeholders
• Strong interpersonal skills with the ability to work closely with both technical, and non-technical teams
• AI Curiosity & Application: Has experimented with AI tools in a professional, academic, or personal setting and can articulate how they have applied AI to solve problems or streamline tasks
• Commitment to providing exceptional service to team members, customers, and partners
• Strategic thinking and experience bringing product ideas from concept to reality
• Strong problem-solving and influential leadership abilities
• Self-motivated learning style and ability to quickly establish expertise with new products or services
• Flexible and open to change in a high-growth environment
• A degree in Business, Computer Science, Engineering, or a related field is preferred
• Additional certifications in Product Management or Agile methodologies are a plus

Benefits:

• Remote work flexibility
• Comprehensive medical, dental, and vision insurance coverage
• Employer contributions to 401k retirement plans and Health Savings Accounts (HSA)
• Company-sponsored life, short-term, and long-term disability insurance
• Access to Cariloop's member portal and services for both you and your family
• Open time-away policy and 14 paid company holidays yearly
• Quarterly mental health days where all Loopers are encouraged to disconnect and recharge for the day
• Paid volunteer time away
• Fully paid caregiver leave for all Loopers