Associate Product Manager

EMS Management & Consultants, Inc. is seeking an Associate Product Manager to develop product management expertise through hands-on ownership of defined product problems and initiatives. The role involves conducting discovery, defining and delivering solutions, tracking product metrics, and collaborating with Engineering, Design, Operations, Support, and product leadership.

What you'll do:

• Own clearly defined product problems or outcome areas within a product or workflow
• Conduct customer and internal user interviews to understand workflows, pain points, and unmet needs
• Translate insights into problem statements, hypotheses, and success metrics
• Use data, research, and feedback to validate problems before proposing solutions
• Define solutions collaboratively with Design and Engineering, balancing customer value, feasibility, and impact
• Write clear user stories and acceptance criteria that express intent, not just tasks
• Actively participate in sprint planning, backlog refinement, demos, and retrospectives
• Make day-to-day product decisions within your area of ownership
• Define and track success metrics for the initiatives owned
• Analyze feature adoption, usage patterns, and workflow impact
• Use outcomes to inform iteration, improvements, or course correction
• Learn how to separate output (features shipped) from impact (value delivered)

What they're looking for:

• Associate's degree in Business Administration, Computer Science, Engineering, or a related field; or equivalent experience
• Strong problem solving and analytical skills
• Strong communication and documentation skills
• Ability to break down complex problems into manageable pieces
• Ability to collaborate with cross-functional teams in a fast-paced environment
• Curiosity, coachability, and strong desire to learn product best practices
• Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients
• Applicants must be authorized to work in the United States now and in the future; this role does not offer current or future visa sponsorship
• Familiarity using Jira or Pendo
• Experience in business analysis
• Previous experience in Healthcare Revenue Cycle Management

Benefits:

• Remote work arrangement
• EMS|MC will provide necessary equipment, including a computer, monitor, keyboard, mouse and headset.
• Individuals in this role are eligible to participate in a discretionary bonus plan.
• Retirement plan
• Health coverage
• Paid time off
• Other benefits provided in accordance with applicable law