Associate Product Manager

Funnel Leasing is a SaaS company that develops cloud-based marketing and leasing software for the multifamily housing industry. The Associate Product Manager will own product discovery, planning, delivery, and iteration for the Legal & Contracts area, partnering with Engineering, Design, Legal, and other stakeholders to improve lease management workflows and related systems.

What you'll do:

• Own discovery, planning, delivery, and iteration for Legal & Contracts initiatives with support from senior product, engineering and design leaders
• Own clearly scoped features and improvements from problem definition through launch and post-launch follow-up
• Learn and document end-to-end workflows for lease generation, document presentation, electronic signatures, templates, addenda, notices, renewals, transfers, and related applicant communications
• Gather and synthesize input from customers, Customer Experience, Support, Implementation, Legal, Strategy, Engineering, Design, and other product teams
• Translate requirements, regulations, contractual commitments, and workflow needs into clear product documentation, user stories, acceptance criteria, and edge cases
• Partner closely with Engineering and Design to clarify requirements, answer questions, participate in team rituals, and keep work moving
• Help identify dependencies, risks, and downstream impacts across property management system integrations, third-party document and signature providers, configuration, and customer workflows
• Own backlog management, roadmap preparation, prioritization discussions, sprint planning, demos, release readiness, and stakeholder updates
• Participate in quality assurance and exploratory testing, with particular attention to document accuracy, configuration, permissions, failure states, and jurisdictional differences
• Use product data, customer feedback, support trends, and defect patterns to identify opportunities and evaluate outcomes
• Triage and respond to product bugs, customer escalations, and other urgent issues by clarifying impact, coordinating with cross-functional partners, communicating status, and driving timely resolution and follow-up
• Coordinate launch communications, documentation, training, and internal enablement for assigned initiatives

What they're looking for:

• 1–3 years of relevant experience in product, business analysis, implementation, customer success, operations, quality assurance, consulting, or a related field
• Strong written and verbal communication skills, with the ability to make complex information clear and actionable
• Excellent organization and follow-through across multiple stakeholders, decisions, and dependencies
• Demonstrated curiosity and ability to learn unfamiliar products, workflows, and technical concepts
• Ability to break a problem into manageable parts, ask sharp clarifying questions, and validate assumptions
• Comfort working collaboratively with Engineering, Design and Customer facing teams
• Strong attention to detail, especially when accuracy, compliance, customer commitments, and operational impact matter
• Openness to feedback and a demonstrated ability to apply it
• Ability to operate in ambiguity while knowing when to seek guidance or escalate risk
• Customer-oriented judgment and empathy for both multifamily operators and renters
• Experience leveraging AI within the product management/SDLC lifecycle
• Detail-oriented: You recognize that small errors in legal documents or signing workflows can have significant customer and renter impact

Benefits:

• Health insurance
• Dental and Vision insurance
• Company paid Life/AD&D
• Long-term Disability insurance
• Short-term Disability insurance
• Term Life insurance
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Retirement Plan - 2% company match
• EAP