Associate Product Owner (Onsite – Denver)

GigSmart is a technology company connecting businesses with qualified workers through its workforce platform. The Associate Product Owner will translate customer and internal requests into actionable product requirements, manage the backlog, coordinate releases and sprints, and support testing, triage, and cross-functional feature delivery.

What you'll do:

• Write clear, detailed acceptance criteria, product specs, and technical/product requirement documents for new features and enhancements (e.g., shift bundling, worker attendance, shift announcements)
• Groom and maintain the product backlog — creating, refining, and prioritizing tickets in Jira so engineering always has a clear, ready queue of work
• Break large initiatives into well-scoped, buildable features across our mobile and web apps
• Coordinate releases from beta through production, tracking scope, status, and readiness across the team
• Produce and present the recurring sprint report, summarizing shipped work and upcoming priorities for the product and leadership teams
• Review and provide product acceptance/approval on engineering work to confirm it meets the defined criteria before release
• Triage incoming product bugs and feedback, reproduce issues, and prioritize fixes with engineering
• Run regression and QA testing so nothing rough reaches production
• Investigate data and product issues and partner with engineering to root-cause and resolve them
• Translate requests from Sales and Customer Success syncs into actionable Jira tickets and follow them through to delivery
• Act as product point of contact for feature development, coordinating testing, timelines, and rollout
• Write and maintain customer-facing help content and FAQs, and contribute to feature documentation

What they're looking for:

• Required Degree: Bachelor's degree in Computer Science, Economics, Mathematics, or related field
• 1–3 years of experience in product, project coordination, QA, business analysis, or a related role — or a strong track record demonstrating the skills below
• Excellent written communication and the ability to turn ambiguous ideas into clear, structured requirements and acceptance criteria
• Strong organizational skills and attention to detail, with the ability to juggle multiple workstreams and keep stakeholders aligned
• Technical curiosity — you don't need to code, but you're comfortable reasoning about how software works, reading through logic, and discussing implementation trade-offs with engineers
• Comfort using AI tools to accelerate work
• A collaborative, proactive attitude — comfortable working on-site with a fast-moving team in our Denver office
• Experience with the software development lifecycle in an agile/sprint environment
• Familiarity with feature flagging, release management, or QA/testing practices
• Experience writing customer-facing help content or product documentation
• Experience with product and engineering tools such as Jira, GitLab (or similar), and collaboration tools like Slack and Notion

Benefits:

• Comprehensive health and dental insurance
• Paid time off
• Professional development opportunities
• Room to grow — increased responsibility and career advancement at a technology-forward company
• A collaborative team environment