Associate Project Manager

Thesis develops modern, scalable software solutions that simplify the student journey for institutions across the US and Canada. The Associate Project Manager supports the planning, coordination, communication, tracking, and delivery of Elements product projects and client engagements while developing toward full project ownership.

What you'll do:

• Support the planning, scheduling, and tracking of tasks across client projects and Elements product work
• Participate in daily resource meetings, taking notes and tracking follow-up actions for the team
• Assist with client communications, including status updates, meeting notes, and scheduling
• Help triage and track helpdesk tickets, working with developers and consultants to progress client issues
• Support accurate time tracking across the team to help meet utilization targets
• Maintain clear and up-to-date project documentation and trackers
• Flag emerging risks or resourcing issues to the Program Manager or Project Managers
• Take on varied tasks including trainer, helpdesk, or consultant-adjacent work to support the wider team

What they're looking for:

• 1–2 years' experience in project management, project coordination, client services, or a related field; internship or academic project experience welcome
• Some exposure to software, SaaS, or professional services environments is helpful, but not essential
• Strong organizational skills, with the ability to track tasks, take clear notes, and follow up on action items
• Developing communication skills, with a willingness to build confidence engaging directly with clients over time
• A foundational understanding of project management concepts such as scope, budget, and timeline

Benefits:

• Support and mentorship from senior team members
• Collaborative, people-first culture