SpeeDee - A Plus Automotive
Columbia, South Carolina
Automotive Customer Service Specialist
Job details
- Location
- Columbia, South Carolina
- Work type
- Onsite
- Posted
- 4 weeks ago
- Apply on
- app.careerplug.com
About this role
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<div>How Are We Different From the Competition?</div><ul>
<li>Local Ownership</li>
<li>Quality Service</li>
<li>Training and Certification</li>
<li>Multi-Point Courtesy Check and Service Review</li>
<li>Free Top-Off Service</li>
<li>Maintenance Records</li>
<li>Affordable Rates</li>
</ul><div> </div><div>Job Summary</div><div>The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.</div><div>Responsibilities</div><ul>
<li>Greeting the customer in a friendly inviting manner</li>
<li>Presenting service options to the customer</li>
<li>Writing up customer and vehicle information</li>
<li>Performing all duties of the Fluid Services Technician as needed</li>
<li> Presenting additional maintenance service options to customers</li>
</ul><div>Requirements</div><ul>
<li>Commitment to excellence at all levels of service</li>
<li>Automotive and retail experience helpful</li>
<li>Cheerful and friendly communication skills</li>
<li>Enthusiastic attitude and strong work ethic</li>
<li>Clean and neat appearance</li>
<li>Clear and effective telephone skills</li>
<li>Valid state driver's license</li>
</ul><div>Job Qualifications</div><ul>
<li>Customer service skills</li>
<li>Basic literacy (ready, writing, math skills)</li>
<li>Ability and licensed to operate motor vehicles</li>
<li>Verbal communication skills</li>
<li>Ability to properly use mechanical hand tools</li>
<li>Attention to detail</li>
<li>No previous experience or training required</li>
</ul><div>Working Conditions</div><ul>
<li>Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte</li>
<li>Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.</li>
<li>Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.</li>
</ul><div>Benefits/Perks</div><div> </div><ul>
<li><em>Growth Opportunities </em></li>
<li>Locally Owned and Operated</li>
<li>Safety You can Trust</li>
<li>Training and Certification Opportunities</li>
</ul><div> </div><div> </div>
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