Automotive Customer Service Specialist

<div class="trix-content"> <div>How Are We Different From the Competition?</div><ul> <li>Local Ownership</li> <li>Quality Service</li> <li>Training and Certification</li> <li>Multi-Point Courtesy Check and Service Review</li> <li>Free Top-Off Service</li> <li>Maintenance Records</li> <li>Affordable Rates</li> </ul><div> </div><div>Job Summary</div><div>The Greeter is responsible for establishing and maintaining good customer relations, accurately completing written work orders, providing customers with excellent service and serving as the initial customer contact point.</div><div>Responsibilities</div><ul> <li>Greeting the customer in a friendly inviting manner</li> <li>Presenting service options to the customer</li> <li>Writing up customer and vehicle information</li> <li>Performing all duties of the Fluid Services Technician as needed</li> <li> Presenting additional maintenance service options to customers</li> </ul><div>Requirements</div><ul> <li>Commitment to excellence at all levels of service</li> <li>Automotive and retail experience helpful</li> <li>Cheerful and friendly communication skills</li> <li>Enthusiastic attitude and strong work ethic</li> <li>Clean and neat appearance</li> <li>Clear and effective telephone skills</li> <li>Valid state driver's license</li> </ul><div>Job Qualifications</div><ul> <li>Customer service skills</li> <li>Basic literacy (ready, writing, math skills)</li> <li>Ability and licensed to operate motor vehicles</li> <li>Verbal communication skills</li> <li>Ability to properly use mechanical hand tools</li> <li>Attention to detail</li> <li>No previous experience or training required</li> </ul><div>Working Conditions</div><ul> <li>Materials and Equipment used: Automotive oils, fluids, and lubricants. Windshield washer fluid, battery electrolyte</li> <li>Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.</li> <li>Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.</li> </ul><div>Benefits/Perks</div><div> </div><ul> <li><em>Growth Opportunities </em></li> <li>Locally Owned and Operated</li> <li>Safety You can Trust</li> <li>Training and Certification Opportunities</li> </ul><div> </div><div> </div> </div>