AV Operations Analyst 1

Louisiana State University and Agricultural and Mechanical College seeks an AV Operations Analyst 1 to support, maintain, troubleshoot, and install audiovisual systems in multimedia spaces on the LSU A&M campus. The role also supports live events and evaluates technologies for AV operations.

What you'll do:

• AV Multi-Media Room Support: Provides Tier 1 Audio Visual Support for technology in multimedia spaces. Also provides phone support for clients in the multimedia spaces. Advises staff members about operation of equipment. Basic system troubleshooting. Monitors any AV alert systems as required to provide efficient and effective support. (40%)
• Diagnostic and Repair: Assist with the diagnostics and repair of AV equipment used for instruction and research. Install and troubleshoot AV technology including AV switching systems, projectors, LED monitors, document cameras, and computer/internet collaboration interaction with the AV infrastructure (Zoom and Microsoft Teams). Implement measures for security of such installed equipment. Coordinate and implement software and firmware updates of multimedia equipment classroom equipment as needed. (20%)
• Installation and Maintenance: Cabling/termination, support of AV control systems, projector maintenance, audio troubleshooting. Performs Monthly room checks as wells full system checks. Maintain inventory control of equipment installed in campus AV rooms, tools, and back-up equipment. Maintain all related information, records, and reporting as required. (15%)
• AV Events: Assists in the support of live audio events including setup/breakdown. Assists in aspects of production, including organizing, designing, and setup to ensure successful events and customer satisfaction. Assists with work on multiple audio consoles for live University events. (10%)
• AV Trends: Evaluate and investigate technologies in support of AV operations. (10%)
• Other duties as assigned. (5%)

What they're looking for:

• Bachelor's degree with 1 year technical experience with installation, maintenance, and repair of audio-visual equipment
• Familiarity of installation and maintenance of multimedia equipment such as:  LCD monitors and projectors, document cameras, IP networking, student response systems, sound systems, switchers, and software installation
• Familiarity with computers and computer networking
• Candidates who have relevant experience in key job responsibilities are encouraged to apply -- a degree is not required as long as the candidate meets the required years of experience specified in the job description
• All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment
• Crestron and/or Extron programming experience a plus
• Lead worker experience

Benefits:

• Eligible employees and their dependents: health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts, and more.
• For positions approved to work outside the State of Louisiana and employed through LSU’s Employer of Record provider: benefits and retirement as applicable through that provider; not eligible for State of Louisiana benefits and retirement.