Banquet Houseperson / Banquet Event Setup & Takedown

Department Overview:

Welcome to The Madison Concourse Hotel and Governor’s Club. With our location right in the heart of Madison, near State Capitol, State Street, Overture Center, lakes, University of Wisconsin campus and Monona Terrace Convention Center, it’s easy to see why we are Madison’s hotel.

Our staying power is confirmed by our long-standing dedication to being downtown Madison’s premier hotel and we are proud to be one of the nation’s most successful independent hotels. We offer our guests a special Madison experience through our distinctive customer focus and perfect location that cannot be found at a chain hotel.

Anticipated Hours Per Week

10-30

Schedule:

We are currently hiring for two part-time positions: one requiring morning availability with weekend flexibility preferred, and another requiring flexible availability with weekend availability strongly preferred.

Salary/Wage Range:

Hourly $18.00 to $23.00

Number Of Positions

2

Position Summary/Job Duties:

This part time position is responsible for setting up and taking down events, refreshing supplies, delivering food and beverage to event rooms, and other duties to provide excellent service to our guests. Average wage: $18-$23/hr+.

We are hiring for two part-time openings: 

• Morning Shift: Morning availability is required; weekend flexibility is preferred.
• Flexible Shift: Flexible availability is required; weekend availability is strongly preferred.

Main duties:

• Provide exceptional service to our groups in house 
• Set up, takedown, and refresh function space
• Take care of banquet and audiovisual equipment and facilities
• Deliver and service coffee breaks
• Service and refresh meeting rooms during breaks
• Move stacks of chairs, tables, and other furniture
• Perform any additional duties as assigned

Qualifications:

• Prior Experience: Previous experience in banquet setup or related roles is preferred, but we welcome candidates who possess a strong work ethic and a commitment to excellence. 
• Attention to detail: An eye for detail is crucial for this role, ensuring events are visually stunning and perfectly arranged.
• Physical Stamina: This position requires lifting, bending, and standing for extended periods. 
• Team Player: A collaborative spirit is vital, as you will work closely with the Banquet Team and other departments to deliver exceptional events.
• Positive Attitude: You will be interacting with guests and colleagues throughout events- an upbeat, positive attitude is a must!
• Adaptability: Thrive in a fast paced environment, quickly adjusting to changing needs and last minute requests.

Qualified applicants must be able to successfully complete a pre-employment drug test and background check. The Madison Concourse Hotel is a drug-free workplace.

Benefits
We hire the most highly qualified people available and provide a competitive benefits package which includes:

• Free employee parking underground
• Free employee meal every shift
• Discounted hotel rooms
• Discounts in Circ and Starbucks
• 401-K matching retirement plan
• Paid time off
• $1,000 employee referral bonus!
• Cash Advance: Get the money you've already earned from work before your paycheck arrives! Available as early as your first shift.
• Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.S. and Canada
• Pet Insurance for part time and full time employees
• A vibrant and inclusive work environment that values teamwork and celebrates your contributions!

Full-time positions also offer:

• A robust Quartz health insurance plan 
• Delta Dental insurance
• Vision insurance
• Company-paid basic life insurance and short term disability
• Flexible Spending Account (FSA)
• Additional life insurance policy

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. We are an equal opportunity employer as defined by federal, state or local laws.

Qualifications:

Previous experience not required. Previous customer service experience preferred.

Physical Demands

While performing the duties of this job, the employee is regularly required to stand; walk; and talk or hear. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The

Application Instructions:

If interested, please apply here: www.concoursehotel.com/careers

Contact:

Org: The Madison Concourse Hotel
Contact: Amanda Sinclair
Web: www.concoursehotel.com
Email: [email protected]