Bilingual Recruiter

AmeriBest Home Care provides home care services to community members. The Bilingual Recruiter will source, recruit, onboard, and staff caregivers, pair them with clients, support staffing operations, develop outreach strategies, and collaborate with internal teams to improve hiring, retention, and service delivery.

What you'll do:

• Sourcing, recruiting, onboarding and staffing of Direct Care Workers (DCWs) (i.e., caregivers)
• Place/Staff DCWs with clients needing services and ensure good matches are made
• Customer service, demonstrating compassion and resolving problems
• Execute strategies to enhance the staffing experience of clients and caregivers, contributing to improved client retention, and open shifts staffed
• Work with Onboarding/Intake/HR departments to move DCWs through the hiring process
• Provide analysis, metrics and weekly reporting regarding hiring and staffing of DCWs
• Communicate effectively with the Client Services team, management, and co-workers
• Schedule DCWs for their first shift/client and hand them off to the Client Services Coordinator or Manager (CSC / CSM) managing the referral/case
• Achieve weekly hiring numbers, as specified
• Perform other duties as assigned

What they're looking for:

• * **Bilingual**
• * Valid state driver's license
• * Able to travel locally
• * High School diploma or equivalent
• * Excellent organizational, oral and written communication skills; problem solving abilities
• * Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently
• * Communication – Communicates persuasively; listens and gets clarification
• * Excellent telephone skills and customer services skills
• * Entrepreneurial self-starter, takes initiative, goal-oriented with a positive, upbeat attitude
• * Demonstrates sense of urgency and adaptability to changing priorities
• * Demonstrates empathetic attitude towards the care of the client and their family members
• * Able to build and maintain strong relationships with community members, caregivers, families, organizations and Service Coordinators

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Paid time off
• Referral program
• Vision insurance