Phoenix, Arizona
Builder Starts Coordinator
Job details
- Location
- Phoenix, Arizona
- Work type
- Onsite
- Compensation
- $41,600 - $47,840/yr
- Posted
- Sep 15, 2026
- Apply on
- workforcenow.adp.com
About this role
Job Description
Role purpose: Create an accurate, complete, and traceable starting record for every builder start so downstream Order Service work begins with the right contract, program, job, and scheduling information.
Primary Accountabilities
- Own centralized receipt, logging, validation, and timely routing of builder starts across assigned programs.
- Protect order accuracy by confirming starts against current contracts, packages, pricing rules, and required builder documentation before handoff.
- Maintain a visible intake queue and promptly identify incomplete, duplicate, conflicting, or out-of-program starts.
- Provide a complete, documented handoff to the assigned Order Service representative and preserve source records in the designated system or folder.
- Surface recurring intake defects and builder-document issues so leaders can improve upstream standards and handoffs.
Measures of Success
- Starts processed within the agreed service window.
- First-pass completeness and accuracy of start records.
- Age and visibility of unresolved intake exceptions.
- Quality of handoff documentation and correct assignment.
- Reduction in recurring start-entry defects.
Minimum Qualifications
- High school diploma or equivalent.
- One or more years of customer service, order entry, administrative support, or related experience preferred.
- Demonstrated accuracy in high-volume data entry and document comparison.
- Working proficiency with Outlook, Excel, Word, shared files, and the ability to learn BisTrack, Package AI, builder portals, and internal ticketing tools.
Working Conditions
Office-based work involving frequent use of a computer, phone, electronic records, manuals, and binders; sustained attention to detail; and extended periods of sitting. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions.
What we offer:
- 🩺 Medical, Dental & Vision Benefits
- 🎉 Company-Paid Holidays
- 💰 401(k) Retirement Plan
- 🛍️ Employee Discounts
- 🎈 Fun Employee Events & Activities
- 🤝 Supportive, Team-Focused Culture
Monday through Friday 8-4 or 9-5
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