Business Analyst 1/2 (02-4122/02-4123)

The North Carolina Department of Agriculture and Consumer Services is seeking a motivated and experienced Business Analyst I/II to join their Integrated Resource Information System (IRIS) Human Resource/Payroll team. This role involves contributing to the HR/Payroll system's success through expert-level HR knowledge, customer service, and collaboration with state agencies.

What you'll do:

• Participate in the design, review, validation, verification, and quality assurance of system upgrades, enhancements, and overall functionality
• Contribute to project deliverables in accordance with the work plan, and participate in identifying, prioritizing, and mitigating project risks
• Serve as a subject matter expert for agency HR offices, providing guidance, troubleshooting complex transactions, auditing, and payroll processing functions
• Collaborate with state agencies and system contractors to drive project objectives, effectively managing both independent tasks and cross-functional team initiatives
• Organize and lead meetings to execute project objectives and goals
• Develop and draft clear procedures, business processes, and instructional/learning materials

What they're looking for:

• Direct prior experience in Payroll and/or Human Resources
• Knowledge of HR management concepts, principles, and practices related to identifying and analyzing HR processes, translating functional requirements into technical requirements, and delivering and maintaining HR information systems
• Knowledge of hiring, classification, benefits, labor relations, negotiation, and Federal, state, and local employment regulations
• Attention to Detail: Is thorough when performing work and conscientious about attending to detail
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately
• Quality Assurance: Knowledge of the principles, methods, and tools of quality assurance and quality control used to ensure a product fulfills functional requirements and standards
• Teamwork: Encourages and facilitates cooperation, pride, trust, and group identity; fosters commitment and team spirit; works with others to achieve goals
• Technical Competence: Uses knowledge that is acquired through formal training or extensive on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job; advises others on technical issues
• Client Engagement/Change Management: Knowledge of the impact of change on people, processes, procedures, leadership, and organizational culture; knowledge of management principles, strategies, and techniques required for effectively planning, implementing, and evaluating change in the organization
• Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise
• Any combination of education or training in accounting, finance, business administration, business management, human resources, marketing, economics, statistics, computer and information science, logistics, or information systems management, or similar coursework
• Progressively responsible professional experience in an administrative field such as procurement, accounting, human resources, computer and information systems, and so on

Benefits:

• Health insurance, which includes employer contributions toward medical/vision/dental
• Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
• Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents)
• Group-based insurance premiums for Long-term and short-term disability
• Group-based insurance premiums for Accidental Death and Dismemberment
• Group-based insurance premiums for Long-term care (self and eligible family members)
• Group-based insurance premiums for Supplemental Survivor Benefits
• Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
• Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
• Matching employer contribution into a defined contribution program (new employees)