Business Analyst, Artificial Intelligence

Renaissance Financial is a financial services firm seeking a Business Analyst, Artificial Intelligence to evaluate, design, and implement responsible AI-assisted workflow improvements. The role translates business needs into AI-enabled solutions, supports approved AI tools and training, ensures regulatory compliance, and measures adoption and productivity gains.

What you'll do:

• Meet with teams, managers, and business stakeholders to analyze current workflows, pain points, repetitive tasks, and opportunities for improvement through approved artificial intelligence tools
• Execute the AI Strategic Plan: translate its five goals into deployment strategies, establish baseline measurements before launch, and report adoption, productivity, quality, governance, and innovation metrics to the Manager, Cybersecurity and other stakeholders
• Assist with the development of the internal AI Hub as the firm’s single point of access for approved tools, policies, training, prompt libraries, use-case guidance, and innovation intake
• Serve as product owner for Jump AI and other tools as prescribed. This includes configuration, licensing, roadmap, vendor support, escalation, and maintenance of the approved AI Tools Matrix
• Design, build, test, and maintain reusable AI solutions, including Claude “skills,” instruction sets, prompts, and project knowledge bases, with guardrails that mitigate hallucination and keep a human accountable for final work product
• Embed with departments as an internal consultant: map current-state processes, identify and deliver AI use cases, run the AI Champions Network, deliver role-based training, and gather feedback through focus groups and pulse surveys
• Ensure every use case aligns with the firm’s Conditions of Use, data-classification rules, and regulatory obligations, including applicable FINRA and SEC requirements; support controls that reduce shadow AI and document use cases so the firm can evidence them to auditors and examiners
• Other duties may be assigned to meet business needs

What they're looking for:

• Strong business analysis skills, including the ability to understand workflows, ask effective questions, identify root causes, and translate business needs into clear requirements
• Technical depth paired with practical curiosity - genuinely interested in how large language models work, and willing to read documentation, test, and iterate rather than wait for a vendor to supply the answer
• Strong written and verbal communication skills, including the ability to explain AI concepts, limitations, and appropriate use cases to non-technical audiences
• Highly organized and detail-oriented, with the ability to document requirements, decisions, workflows, outcomes, and follow-up actions accurately
• Strong active listening and collaboration skills, with the ability to build trust across departments and work effectively with managers, team members, IT, Cybersecurity, and Compliance
• Comfortable learning new technologies, testing AI-assisted workflows, and refining solutions based on feedback and measured results
• Sound judgment regarding data privacy, client confidentiality, and responsible technology use - including the judgment to recognize when a use case has compliance conflicts and needs to be escalated
• Professional, personable, and polished in all interactions, including with team members at all levels of the organization
• Bachelor's degree in computer science, Information Systems, Software Engineering, Data Science, Data Analytics, or a closely related technical field required
• Demonstrated hands-on experience building with generative AI beyond consumer use - professional, academic, internship, or personal project work are required
• Working understanding of AI fundamentals, including how large language models produce output, context and grounding, retrieval-augmented generation, tool and function calling, output evaluation, and the causes and mitigation of hallucination required
• Working proficiency in Python, PowerShell, and JSON required

Benefits:

• Employer provided 401k contribution (up to 10% based on team member eligible compensation annually).
• Employer Paid Medical Insurance.
• Potential for Annual Variable Compensation and Bonuses.
• Employer Licensing Coverage and Growth Opportunities.