Business Analyst

Driven Brands is North America's largest automotive services company, and they are seeking a Business Analyst to join their team. This role involves collaborating with analysts and data scientists to design datasets, develop analytical models, and provide insights that drive business processes and growth.

What you'll do:

• Partner with stakeholders across departments to translate business needs and define technical requirements
• Analyze operational performance, identify inefficiencies, and recommend improvements
• Monitor KPIs and prepare recurring reports for business leaders
• Assist in creating dashboards, scorecards, and ad hoc analyses
• Support business process mapping, gap analysis, and workflow documentation
• Partner with cross-functional teams (finance, supply chain, customer service, etc.) to gather requirements and drive business initiatives
• Conduct root cause analysis on operational issues and assist in creating action plans
• Help design and implement scalable, data-backed solutions to support growth
• Document business requirements and operational procedures for internal stakeholders

What they're looking for:

• Bachelor's degree in Business, Operations, Industrial Engineering, Analytics, or a related field
• 0–3 years of experience in operations analysis, business analysis, or a similar role (internships and academic projects welcome)
• Strong analytical and critical thinking skills
• Proficiency in Microsoft Excel (pivot tables, lookups, basic formulas)
• Familiarity with data visualization tools such as Tableau or Power BI
• Basic knowledge of SQL or willingness to learn
• Strong communication and presentation skills
• Ability to work independently and collaborate in a team environment
• Advanced degree in a quantitative field
• Exposure to process improvement methodologies (Lean, Six Sigma, etc.)
• Understanding of ERP or business systems (e.g., SAP, NetSuite, Oracle)
• Experience with workflow tools or project management software (e.g., Jira, Monday.com, Asana)

Benefits:

• This position is hybrid (in office 3 days/ week) in our Benicia, CA location.
• Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay.
• Get early access to 50% of your earned wages at any time through our myFlexPay program.