Business Analyst

Driven Brands Inc. is North America's largest automotive services company, seeking a Business Analyst to analyze business needs and support growth initiatives. The role involves collaborating with stakeholders, developing analytical models, and preparing reports to inform business decisions.

What you'll do:

• Partner with stakeholders across departments to translate business needs and define technical requirements
• Analyze operational performance, identify inefficiencies, and recommend improvements
• Monitor KPIs and prepare recurring reports for business leaders
• Assist in creating dashboards, scorecards, and ad hoc analyses
• Support business process mapping, gap analysis, and workflow documentation
• Partner with cross-functional teams (finance, supply chain, customer service, etc.) to gather requirements and drive business initiatives
• Conduct root cause analysis on operational issues and assist in creating action plans
• Help design and implement scalable, data-backed solutions to support growth
• Document business requirements and operational procedures for internal stakeholders

What they're looking for:

• Bachelor's degree in Business, Operations, Industrial Engineering, Analytics, or a related field
• 0–3 years of experience in operations analysis, business analysis, or a similar role (internships and academic projects welcome)
• Strong analytical and critical thinking skills
• Proficiency in Microsoft Excel (pivot tables, lookups, basic formulas)
• Familiarity with data visualization tools such as Tableau or Power BI
• Basic knowledge of SQL or willingness to learn
• Strong communication and presentation skills
• Ability to work independently and collaborate in a team environment
• Advanced degree in a quantitative field
• Exposure to process improvement methodologies (Lean, Six Sigma, etc.)
• Understanding of ERP or business systems (e.g., SAP, NetSuite, Oracle)
• Experience with workflow tools or project management software (e.g., Jira, Monday.com, Asana)

Benefits:

• Hybrid work is offered, with three days in the office per week.
• Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience.
• Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay.
• Get early access to 50% of your earned wages at any time through our myFlexPay program.