Business Analyst

Mitsubishi Electric Power Products, Inc. (MEPPI) is seeking a Business Analyst to analyze user requirements and processes to provide technological solutions for business problems. The role involves gathering and documenting business requirements, assisting with system configuration and testing, and providing end-user support.

What you'll do:

• Participate in meetings with business users to understand business processes, operational challenges, and opportunities for improvement
• Gather, document, and validate business requirements under the guidance of senior team members
• Create process documentation, business requirements documents, workflow diagrams, training materials, and other project documentation
• Assist with the configuration, testing, implementation, and support of business systems and technology solutions
• Perform and document unit, system, integration, and user acceptance testing activities
• Research system issues and assist in troubleshooting application and process-related problems
• Provide end-user support for business applications, including issue resolution, training, and system usage guidance
• Maintain ticket data, configuration records, and other administrative documentation as assigned
• Assist in identifying opportunities for process improvements and operational efficiencies
• Participate in project activities throughout the software development life cycle while meeting deadlines and quality standards
• Further the goals and positive, professional image of the IT Department by conducting business with other MEPPI departments, consultants, suppliers, etc., in a timely and cooperative manner

What they're looking for:

• Bachelor's degree in Information Systems, Computer Science, Business, Engineering, or a related field, with 0-2 years of experience supporting business systems, information technology, business analysis, or related functions, or equivalent education and experience
• Basic understanding of business processes and information systems
• Basic analytical and problem-solving skills
• Intermediate written and verbal communication skills
• Intermediate organizational skills and attention to detail
• Basic knowledge of Microsoft Office products, including Excel, Word, PowerPoint, and Teams
• Ability to learn new business applications, technologies, and technical concepts
• Ability to work effectively both independently and within a team environment
• Ability to prioritize work and manage multiple assignments
• Exposure to ERP systems, reporting tools, databases, Power Platform, or business process improvement methodologies is preferred but not required

Benefits:

• This is a hybrid role requiring 3 days a week in the office.
• MEPPI pays up to 90% of the cost for medical, dental, and vision plans.
• 401(k) match of up to 4%.
• Earn vacation after just 90 days
• 12 paid holidays annually.
• Access to professional development programs and educational assistance.
• On-site fitness center (Warrendale, PA)
• Wellness program
• Profit sharing
• Employee discounts