Business Analyst (contract)

Talent Solutions employs the contract Business Analyst to provide services to Hilton. The role supports Hilton’s global finance transformation initiatives through process improvement, project governance, documentation, reporting, and adoption of emerging technologies.

What you'll do:

• Support continuous improvement initiatives across assigned Towers by partnering with team members to gather requirements, document current-state and future-state processes, and track implementation progress
• Assist in the development, maintenance, and monitoring of project plans, deliverables, timelines, financials, risks, issues, and action items
• Manage and document the project life cycle, including intake, planning, execution, testing, change management, governance, and post-implementation support activities
• Maintain project artifacts, trackers, meeting materials, status updates, process documentation, and decision logs to support strong program governance
• Support governance and integrity of project documentation using SharePoint and related tools
• Assist with AI platform testing, use case documentation, training materials, and adoption tracking in partnership with Transformation team members and business stakeholders
• Analyze project data, resource information, and status reporting inputs to identify trends, risks, dependencies, and opportunities for improved execution
• Support preparation of leadership updates, steering committee materials, presentations, dashboards, and other Transformation Program communications
• Help document, escalate, and monitor risks and issues in partnership with the business and Transformation leadership

What they're looking for:

• Strong analytical skills with the ability to interpret project data and identify actionable insights
• Excellent written and verbal communication skills, including the ability to prepare clear and concise materials for senior leadership audiences
• Demonstrated ability to manage multiple priorities and deliverables in a fast-paced, dynamic environment
• Proficiency in project documentation, process mapping, and lifecycle management
• Strong attention to detail and commitment to maintaining accurate and organized project records
• Ability to collaborate effectively with cross-functional teams and stakeholders at various levels of the organization
• Familiarity with program governance frameworks, risk management practices, and change management principles
• 1+ years of experience working with SharePoint or similar document management and collaboration platforms
• 1+ years of experience in a business analyst, project coordinator, or related role within a large, complex organization
• Demonstrated experience preparing senior-level presentations, dashboards, and status reporting materials
• Experience supporting AI platform testing, use case development, or technology adoption initiatives
• Project Management Professional (PMP) certification or equivalent

Benefits:

• US-based hybrid role at the Memphis, TN location, working onsite 3 days/week (Tuesday–Thursday).