Business Analyst, Hive Models

Hive provides cloud-based AI solutions and pre-trained models for understanding, searching, and generating content. The Business Analyst will support client deployments of Hive Models by coordinating with machine learning, product, engineering, and business development teams, analyzing model performance and customer data, configuring APIs, and resolving technical issues.

What you'll do:

• Collaborate with engineering teams to ensure successful technical deployments
• Write scripts to analyze technical performance of production machine learning models
• Analyze customer submissions, data, and results to understand desired changes to the machine learning models
• Generate APIs for use by customers by ensuring accuracy of the technical configurations of the machine learning models
• Collaborate with the product team and other stakeholders to ensure customer needs are met, including resolving any technical issues that users run into while accessing our machine learning models
• Collaborate with the product and engineering teams as needed for other technical aspects of product deployment with customers
• Maintain awareness of industry best practices for data maintenance handling as it relates to your role
• Adhere to policies, guidelines and procedures pertaining to the protection of information assets
• Report actual or suspected security and/or policy violations/breaches to an appropriate authority

What they're looking for:

• You have a bachelor's or graduate degree in Computer Science or a related field, such as Engineering or Mathematics
• You have 1-3 years of work experience in a Product Management or Engineering role at a technology or technology consulting company
• You have working knowledge of functional programming languages such as Python or Node.JS
• You have experience in an interdisciplinary/cross-functional field. Added points for enterprise-technology, SaaS, client facing, or start-up experience
• You have distinctive problem-solving skills and impeccable business judgment
• You possess excellent written and verbal communication skills

Benefits:

• Stock options may be offered in addition to the range provided here