BUSINESS ANALYST I

Akkodis is recruiting for an unnamed client for a Business Analyst I role supporting power delivery and utility-related business operations. The role provides reporting, data analysis, process coordination, customer and operational team support, and business documentation for management and stakeholders.

What you'll do:

• Provide business operations support across power delivery and utility-related functions while assisting internal teams with reporting, analysis, and process coordination activities
• Develop, maintain, and analyze reports utilizing enterprise systems such as PeopleSoft, Passport, EERS, and Microsoft Office applications to support business decision-making
• Gather, organize, and analyze operational data to identify trends, opportunities, and process improvements while maintaining data accuracy and integrity
• Support customer-facing and operational teams by responding to inquiries, coordinating requests, and assisting with issue resolution efforts
• Prepare presentations, reports, dashboards, and other business documentation for management and stakeholder review

What they're looking for:

• Bachelor's degree with a strong record of academic achievement is required
• One to three years of experience in business analysis, operations support, customer service, project coordination, or related business functions
• Strong analytical skills with the ability to collect, interpret, and evaluate data to identify issues, trends, and opportunities for improvement
• Experience working in customer-facing environments or supporting business operations and internal stakeholders
• Proficiency with Microsoft Office applications including Excel, Word, PowerPoint, and Outlook
• Experience supporting utility, energy, power delivery, infrastructure, or related industries
• Advanced Microsoft Excel skills including pivot tables, VLOOKUPs, data analysis, reporting, and dashboard development
• Familiarity with enterprise applications such as PeopleSoft, Passport, EERS, Impromptu, or similar business systems
• Experience managing multiple projects, deadlines, and competing priorities in fast-paced business environments
• Strong problem-solving skills with the ability to identify root causes, recommend solutions, and support process improvement initiatives

Benefits:

• For associates: medical, dental, and vision coverage
• For associates: life insurance
• For associates: short-term disability
• For associates: additional voluntary benefits
• For associates: EAP program
• For associates: commuter benefits
• For associates: a 401K plan
• Associates may be eligible for paid leave, including Paid Sick Leave or any other paid leave required by Federal, State, or local law
• Holiday pay where applicable