Business Analyst I

BlueCross BlueShield of South Carolina is a major insurance company and administrator of government contracts with sophisticated data processing operations. The Business Analyst I assists with defining systems scope and objectives, analyzing business processes, supporting testing, documenting system issues, and facilitating communications between operations and information systems.

What you'll do:

• Obtains a detailed understanding of the major operations and functions in effect within the areas being supported. Reviews basic system enhancements/upgrades to determine applicability of customer file modification requirements. Following clearly defined procedures, assists in facilitating timely and accurate updates to reference files based on customer requests
• Documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis, including recommendations pertaining to system functionality and testing progress
• Prepares and reviews test data, test plans and test matrices for system changes. Develops test matrices to accurately reflect changes and detail expected outcome. Executes test cases and evaluates test results for errors. Reports problems through appropriate channels and suggests corrections for a successful implementation
• Under the guidance of an advanced business analyst or manager, learns to define business requirements, perform tests, and may lead small projects
• Learns how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification
• Communicates with management and departmental personnel to document workflow procedures. Assists in preparing verbal and written communication about business changes with management or other staff members. Functions as liaison between the operations testers and information systems to facilitate communications. In addition, assists customer testers with issues that arise during projects

What they're looking for:

• Bachelor's degree
• 4 years job related work experience OR Associate's AND 2 years job related work experience
• Basic knowledge of business support and systems concepts
• Strong teamwork, communication, and interpersonal skills
• Good analytical and conceptual skills
• Good organizational and problem-solving abilities
• Understands how projects and implementations affect an organization and is able to link it to business processes
• Microsoft Office
• Microsoft Excel, RUMBA, Microsoft Outlook

Benefits:

• Eligible to participate in the benefits program the first of the month following 28 days of employment, including subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more