Business Analyst I

TCOM, L.P. is hiring a Business Analyst I to bridge business and technical teams, gather and translate requirements, and develop applications and solutions. The role supports business performance visualization, process documentation and validation, and monitoring and improving project or solution outcomes.

What you'll do:

• Serve as an intermediary between business and technical areas
• Work with internal and external teams to collect, clarify, and translate business and/or technical requirements
• Develop applications and solutions
• Work with leadership to understand drivers of business performance and create tools and processes to visualize progress towards key goals
• Work closely with internal (and/or external) stakeholders to collect, analyze, translate, and document business and/or technical requirements
• Identify, document, and standardize work streams and data flows and help promote their use within the business
• Create documentation for processes and procedures
• Conduct or organize testing/validation of processes and procedures
• Measure and monitor project/solution performance
• Initiate corrective actions as necessary
• Ensure appropriate visibility and communication as it relates to the project/solution
• Collect feedback to look for issues and opportunities for improvement

What they're looking for:

• Bachelor's degree in data science, computer science, business, or related field
• Minimum 1-3 years related experience, or experience in lieu of education
• Basic proficiency in data visualization and dashboarding tools expected
• Foundational knowledge of database queries and APIs required
• Mathematical and financial analysis skills required
• Strong administrative skills
• Must be very detail oriented
• High level of patience and service
• Ability to motivate team members
• Team player who is self-motivated and has ability to work with minimal supervision
• Ability to communicate effectively with team members and leadership staff
• Specific experience in SQL, Power BI, Tableau, and advanced Excel features, etc. are beneficial

Benefits:

• Discretionary bonus in addition to base pay; annual bonuses are designed to reward individual contributions as well as allow employees to share in company results.
• Health and disability insurance
• 401(k) match
• Flexible spending accounts/HSAs
• EAP
• Tuition reimbursement
• Parental leave
• Paid time off (PTO)
• Company-paid holidays