Business Analyst I/II (Enterprise Transformation Office)

Blue Cross of Idaho is seeking a Business Analyst to support its Enterprise Transformation Office. The role involves analyzing business needs, gathering and documenting requirements, improving processes, supporting application and system specifications, and facilitating testing and strategic programs.

What you'll do:

• Recommending solutions or improvements to business processes
• Researching business requirements, developing detailed specifications, and validating the solutions with business partners
• Communicating needs to the development team by translating business requirements
• With IT support, assist in the development of tools, applications, reports, and analytics to enable strategic programs and metrics for Enterprise Transformation Office
• Troubleshooting technical issues and work through a resolution (root cause analysis)
• Planning and executing business user acceptance testing and related test activities

What they're looking for:

• None
• Bachelor's Degree in Technical Subject area or related field; OR equivalent work experience (Two years' relevant work experience equals one year of college)
• 3/+ years' as Business Analyst or related experience, preferably to include operational process design and implementation and health insurance aptitude
• After the initial onsite training period in Meridian Idaho, this position has flexibility to be based in hybrid work location (onsite Meridian Idaho campus and work-from-home)
• Knowledge of gathering and documenting business requirements, process mapping methodologies, and project management
• Collaboration & communication - may also lead cross-functional project teams
• Analytical skills such as problem solving, process improvement
• Presentation, facilitation, and written, verbal, and interpersonal skills to help influence results and outcomes, connect with both technical and business teams, and engage with internal/external customers
• Ability to be a self-starter, while balancing multiple tasks and meeting benchmarks
• Experience working with an Agile/Scrum framework
• Ability to leverage AI in day-to-day activities supporting the role
• Applicants must be legally authorized to work in the United States at the time of application and throughout employment

Benefits:

• Hybrid work location after the initial onsite training period in Meridian, Idaho (onsite Meridian Idaho campus and work-from-home).
• Annual incentive bonus, variable depending on company and employee performance.
• Paid time off
• Paid holidays
• Community service and self-care days
• Medical, dental, vision, and pharmacy insurance
• 401(k) matching and non-contributory plan
• Life insurance
• Short- and long-term disability
• Education reimbursement