Business Analyst, II

Advance Polybag Texas, Inc. is seeking a Business Analyst, II to serve as a functional partner across Operations, Production, Supply Chain, Customer Service, Finance, and IT. The role supports and optimizes Microsoft Dynamics 365 Business Central processes through requirements gathering, testing, documentation, reporting, training, vendor coordination, and continuous improvement.

What you'll do:

• Partner with stakeholders across Production, Operations, Supply Chain, Customer Service, Finance, and IT to understand business processes and challenges
• Gather, analyze, and document business requirements for system enhancements, process improvements, and reporting needs
• Develop process maps, workflows, functional requirements, user stories, and acceptance criteria
• Analyze current business processes and identify opportunities for efficiency, accuracy, automation, and standardization
• Serve as a liaison between business users and technical resources throughout project and enhancement lifecycles
• Support day-to-day business processes within Microsoft Dynamics 365 Business Central
• Assist users with system-related questions, process troubleshooting, and identification of improvement opportunities
• Participate in evaluating configuration changes and enhancements to support evolving business requirements
• Help maintain functional documentation, business procedures, and system process guides
• Support data quality initiatives and promote best practices for ERP usage across departments
• Support business processes related to production planning, manufacturing operations, inventory management, purchasing, and warehouse activities
• Work with operations leaders to identify process bottlenecks and opportunities to improve throughput, efficiency, and visibility

What they're looking for:

• Bachelor's degree in Business Administration, Information Systems, Supply Chain, Operations Management, Engineering, or a related field
• 1-3 years of experience as a Business Analyst, ERP Analyst, Operations Analyst, or related role
• Familiarity with requirements gathering, process mapping, workflow documentation, and business process improvement methodologies
• Ability to communicate effectively with both business users and technical teams
• Basic understanding of ERP data structures, integrations, and business systems concepts
• Strong analytical, problem-solving, and organizational skills
• Excellent written, verbal, and presentation skills
• Ability to manage multiple assignments and priorities in a fast-paced environment
• Strong attention to detail and commitment to delivering accurate, high-quality work
• Ability to work collaboratively with stakeholders across production, operations, supply chain, customer service, finance, and IT
• 1-3 years of business analysis or ERP support experience
• Interested in building expertise in manufacturing and operational processes