Business Analyst (Non - Technical)

IBM is a technology and consulting company with a Finance & Operations organization focused on enterprise performance, transformation, and data-informed decision-making. The Business Analyst supports business projects and initiatives through project planning, data analysis, reporting, stakeholder communication, and process improvement.

What you'll do:

• The Business Analyst 2 is responsible for following general instructions to support the successful delivery of business projects and initiatives. This role works with minimal supervision to perform semi-routine tasks, resolve issues of limited to moderate complexity, and communicate project updates to stakeholders. The Business Analyst 2 contributes to project planning, data analysis, and process improvements, supporting team members in achieving project goals and business objectives
• Collect organize, and analyze project data to identify insights and trends with minimal instruction
• Support the preparation of project plans, schedules, and budgets by providing relevant data and analysis
• Assist in developing project proposals, bids, and estimates by contributing analytical support and documentation
• Monitor project progress, identify risks, and suggest potential solutions to ensure project timelines are met
• Prepare routine and semi-routine project reports, including dashboards, status updates, and financial summaries
• Support change management activities, including updating project scope and communicating changes to stakeholders
• Contribute to process improvement initiatives by identifying inefficiencies and recommending corrective actions

What they're looking for:

• Bachelor's Degree
• • **Business Process Analysis:** Exposure to analyzing and describing business processes, with the ability to translate them into functional and non-functional IT requirements
• • **Requirements Development:** Experience working with deliverables such as functional and non-functional requirements, use-cases, process models, and impact analysis to support IT solution development
• • **IT-Business Liaison:** Exposure to acting as an interpreter between IT and business stakeholders, communicating business needs to IT teams and ensuring alignment
• • **Solution Development Support:** Experience working collaboratively with IT teams to ensure solutions meet business requirements and are delivered effectively
• • **Impact Assessment:** Exposure to assessing the impact of proposed solutions on business processes and operations, identifying potential risks and opportunities for improvement
• IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship
• • **Process Modeling Techniques:** Exposure to creating process models to support IT solution development, including the ability to analyze and describe business processes
• • **Use-Case Development:** Experience working with use-cases to capture business requirements, with the ability to translate them into functional and non-functional IT requirements
• • **IT Solution Impact Analysis:** Exposure to assessing the impact of proposed IT solutions on business processes and operations, identifying potential risks and opportunities for improvement

Benefits:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs
• Paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences