Business Banker (Digital Relationship Manager)

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EZiFi is a digital-first small business bank operating across the Midwest and East Coast with no physical branches. Our relationship managers, whom we call %3Cstrong%3EZiFi Business Bankers%3C/strong%3E, are the driving human connection behind our digital platform.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EZiFi is currently looking for a ZiFi Business Banker (Digital Relationship Manager).%3Cspan style=%22mso-spacerun:yes;%22%3E%26nbsp; %3C/span%3EThis role is a high-volume, results-driven production role. This person will spend 80% of their time operating the bank (converting leads, gathering paperwork, and packaging deposits, loans, and merchant services) and 20% of their time helping us build (translating client feedback into product requirements, and refining risk and operational workflows as we prepare to scale next year).%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EA Day in the Life: High-Volume Operational Production%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Ci%3EThis banker is an active producer who manages a high-velocity digital pipeline. Here is exactly what their day looks like:%3C/i%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level1 lfo1;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3E80% Operational Production (Run the Bank)%3C/strong%3E%3C/span%3E%3Cul style=%22margin-top:0in;%22 type=%22circle%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level2 lfo1;tab-stops:list 1.0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3ECalling on Leads:%3C/strong%3E Actively reaching out to warm digital leads (including partner referrals like Lendio) to introduce them to ZiFi and initiate the relationship.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level2 lfo1;tab-stops:list 1.0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EMaking Small Businesses %22Bankable%22:%3C/strong%3E Serving as a trusted consultant to walk business owners through what it takes to successfully obtain bank products.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level2 lfo1;tab-stops:list 1.0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EPackaging Deposits, Loans, and Merchant Services:%3C/strong%3E Hands-on packaging of all applications. This means gathering documentation for business deposit accounts, structuring SBA 7(a) loan files, and setting up merchant card processing applications.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level2 lfo1;tab-stops:list 1.0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EChasing Paperwork (Supporting Ops):%3C/strong%3E Working directly with Credit and Operations to contact clients, track down missing tax forms, entity documents, and signature cards, and resolve onboarding exceptions.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l1 level2 lfo1;tab-stops:list 1.0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3ERevenue %26amp; Portfolio Preservation:%3C/strong%3E Actively managing an assigned portfolio of business clients to drive utilization, cross-sell services, prevent attrition, and protect bank revenue.%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l5 level1 lfo2;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3E20% Process Innovation %26amp; Product Definition (Build the Bank)%3C/strong%3E%3C/span%3E%3Cul style=%22margin-top:0in;%22 type=%22circle%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l5 level2 lfo2;tab-stops:list 1.0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EDefining Product Requirements:%3C/strong%3E Actively capturing client pain points and feature gaps, translating frontline client feedback into clear, actionable %3Cstrong%3Enew product requirements%3C/strong%3E to improve and expand our Online Banking and Digital Account Onboarding platforms.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l5 level2 lfo2;tab-stops:list 1.0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EFrontline Feedback Loop:%3C/strong%3E Working directly with team to help define, test, and establish our brand-new operational workflows.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l5 level2 lfo2;tab-stops:list 1.0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EStreamlining Process:%3C/strong%3E Provide input as we design and optimize automated tools so we can start scaling the business rapidly next year.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l5 level2 lfo2;tab-stops:list 1.0in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EOther duties as assigned.%3C/span%3E%3C/li%3E%3C/ul%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EEducation and Experience%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E1+ year in banking with one or more of these areas of focus: SBA loans, Deposit Account Opening, Merchant Services (payments).%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3ESmall business banking focus.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3ESales experience is preferred.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3ESBA Lending experience is preferred.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l2 level1 lfo3;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EA combination of education and experience may meet requirements.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EIdeal Candidate Profile%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo4;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EProduction Mindset:%3C/strong%3E A fast-paced %22doer%22 who thrives under activity metrics, pipeline pressure, and quick turnaround times.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo4;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EThe %22Triple Threat%22 Package:%3C/strong%3E Direct experience packaging and processing %3Cstrong%3Ebusiness deposit accounts%3C/strong%3E, %3Cstrong%3ESBA 7(a) loans%3C/strong%3E, and %3Cstrong%3Emerchant services%3C/strong%3E.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo4;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EOperational Grit:%3C/strong%3E Someone who is excited to roll up their sleeves, wear many hats in a small team, chase down paperwork, and handle operational checklist items.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo4;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EVoice of the Customer:%3C/strong%3E Able to synthesize customer conversations and operational friction into structured technical requirements for our engineering and product teams.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l3 level1 lfo4;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EAdaptable %26amp; Resilient:%3C/strong%3E Comfortable with change, high-growth startup dynamics, and executing tasks in an environment with many unknowns.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EWork Location:%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EThis position is fully in office (5 days a week) at the Zions Technology Center - 7860 South Bingham Junction Blvd, Midvale, UT 84047%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EThe Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus is the company’s primary technology and operations center. This modern and environmentally friendly technology center enables Zions to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo5;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EElectric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo5;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EAt least 75% of the building is powered by on-site renewable solar energy.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo5;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EAccess to outdoor recreation, parks, trails, shareable bikes, and locker rooms.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo5;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3ELarge modern cafe with a healthy and diverse menu.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo5;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EHealthy indoor environment with ample natural light and fresh air.%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l0 level1 lfo5;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3ELEED-certified sustainable building that features include the use of low VOC-emitting construction materials.%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%3Cstrong%3EBenefits: %26nbsp;%26nbsp;%3C/strong%3E%3C/span%3E%3C/p%3E%3Cul style=%22margin-top:0in;%22 type=%22disc%22%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l4 level1 lfo6;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EMedical, Dental and Vision Insurance - START DAY ONE! %26nbsp;%26nbsp;%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l4 level1 lfo6;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3ELife and Disability Insurance, Paid Parental Leave and Adoption Assistance%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l4 level1 lfo6;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EHealth Savings (HSA), Flexible Spending (FSA), and dependent care accounts%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l4 level1 lfo6;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EPaid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l4 level1 lfo6;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l4 level1 lfo6;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EMental health benefits including coaching and therapy sessions%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l4 level1 lfo6;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3ETuition Reimbursement for qualifying employees%3C/span%3E%3C/li%3E%3Cli class=%22MsoNormal%22 style=%22mso-list:l4 level1 lfo6;tab-stops:list .5in;%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3EEmployee Ambassador preferred banking products%3C/span%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:%26quot;Arial%26quot;,sans-serif;%22%3E%26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%26nbsp;%3C/p%3E

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Job Details
hours per week: 40
Work Locations: Utah-Midvale-UT - Zions Tech Center, Treasury Mgmt