Business Development Operations Analyst

Patriot Group International LLC. provides specialized security, risk management, and mission support services for defense, intelligence, and critical infrastructure clients. The Business Development Operations Analyst maintains opportunity pipeline and CRM data, improves workflows and dashboards, supports reporting and gate reviews, coordinates meetings, and provides proposal production assistance.

What you'll do:

• Maintain accurate and current records for all opportunities, contacts, accounts, teaming partners, and pursuit activity in the CRM and pipeline system
• Apply the established data standards, naming conventions, required fields, and stage definitions so that pipeline reporting stays consistent and trustworthy
• Monitor federal and commercial opportunity sources, including SAM.gov, GovWin, agency forecasts, and customer specific portals, and log qualified opportunities with complete information
• Reconcile pipeline records against contract, finance, and program data, and escalate any discrepancies to the opportunity owner for resolution
• Track key dates such as RFI release, draft RFP, RFP release, question deadlines, submission deadlines, award dates, and option period expirations, and send proactive reminders to the owners of each pursuit
• Build, maintain, and improve the workflows, forms, sheets, and automations that support the business development gate process in Smartsheet or the designated workflow platform
• Configure and troubleshoot automated alerts, approval requests, update requests, and reminders so that opportunity owners are prompted without manual follow up
• Ensure data accuracy and integrity across connected sheets, backend workflows, aggregated data sheets, and front end dashboards
• Test changes before release, document how each workflow is configured, and maintain a simple change log so the environment stays supportable by more than one person
• Identify manual or repetitive steps in the current process and propose automation improvements to the Vice President of Business Development
• Produce recurring pipeline reports and metrics, including pipeline value by stage, win rate, capture rate, submission volume, cycle time by gate, and proposal on time performance
• Build and maintain dashboards that give leadership a current pipeline view without anyone having to reconstruct the data by hand

What they're looking for:

• Bachelor's degree in business, data analytics, information systems, communications, or a related field, or an equivalent combination of education and experience
• One to three years of experience in an operations, analyst, coordinator, or administrative support role, including internship experience
• Working proficiency with Microsoft Excel, including sorting, filtering, formulas, and pivot tables, along with Word, PowerPoint, and SharePoint
• Demonstrated comfort learning new software platforms and working in a data driven environment
• Strong attention to detail and the ability to maintain accurate records across multiple concurrent efforts
• Excellent organizational and time management skills, with the ability to manage competing deadlines
• Strong written and verbal communication skills, including the confidence to follow up with senior stakeholders on outstanding items
• A high level of confidentiality and discretion, and the ability to protect PGI proprietary and personnel information
• Ability to work with limited supervision in a fast paced environment
• U.S. citizenship and the ability to obtain and maintain a U.S. government security clearance
• Ability to pass a pre-employment drug screen, periodic random drug screening, and a background check
• Hands on experience building sheets, forms, dashboards, or automations in Smartsheet

Benefits:

• Full-time permanent role based in our Herndon, VA office
• Remote work location