Business Office Financial Counselor

PURPOSE STATEMENT:

Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.

ESSENTIAL FUNCTIONS:

· Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.

· Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.

· Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.

· Complete adjustment forms for any charity or administrative adjustments for approval.

· Complete promissory notes for patients that request payment arrangements.

· Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.

· Gather and interpret data from system and understands appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.

OTHER FUNCTIONS:

· Perform other functions and tasks as assigned.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

· High school diploma or equivalent required.

· Three or more years' experience in related field required.

· Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.

We are committed to providing equal  employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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