Business Operations Analyst

Pragma is building an operating system for game development, marketing, and live operations through products including FirstLook and Pragma Engine. The Business Operations Analyst will work cross-functionally with leadership on business operations, finance, reporting, growth initiatives, people operations, and project coordination.

What you'll do:

• Support business operations for FirstLook CRM, creators.gg, player.gg, and Pragma Engine, including people+payroll; processing invoices, billing, and payments; contract admin; procurement, fulfillment and rollouts; sales & marketing support
• Own & optimize workflows as needed
• Interface with the company’s accounting/finance/tax partner to contextualize transactions, ensuring they have documentation for their needs
• Support reporting for leadership, sales, marketing, and finance
• Support Board and meeting preparation
• Contribute to high priority growth initiatives alongside product, sales and marketing
• Own coordination and logistics of cross-team initiatives, events and various other projects
• Assist with the planning & execution of offsites and conferences for Sales/Marketing, Product & Engineering and Company
• Assist with People onboarding and offboarding
• Optimize workflows as needed

What they're looking for:

• Up to 3 years of experience is valued, but smarts + drive, hustle, and grind are a must
• If you can demonstrate that as a recent grad with some internship experience then this is a place where you will thrive
• Only candidates in North America will be considered
• This position is not eligible for visa sponsorship
• Self-starter with ability to work independently
• Ownership: forward-thinking, strong attention to detail, and follow through
• Highish GPA
• Extremely comfortable with quantitative reasoning
• Strong written, verbal and presentation skills
• AI-first user and comfort with agentic workflows
• Able to manage and maintain multiple projects and tasks
• Travel a few times a year for company offsites and industry events

Benefits:

• Equity
• A remote-first work environment with annual in-person meetups
• 100% medical, dental, vision
• 401(k) with company match
• Flexible vacation
• Parental and family care leaves
• Access to an incredible network in the gaming and technology industries