Business Performance & Systems Analyst - 12-18 months Contract

JOUFFRE is a French company specializing in high-end upholstery and window treatment. The Business Performance & Systems Analyst will own the Odoo ERP, develop business performance dashboards and KPIs, analyze operational and financial performance, improve processes, and support cross-department transformation projects.

What you'll do:

• Own Odoo day to day: configuration, troubleshooting, training and support for the US, France and UK teams
• Close the remaining scopes: planning and timesheet rollout across the workshops, inventory management, payroll integration
• Manage the relationship with our external Odoo partners: scoping, prioritizing and tracking development against budget
• Build and maintain the dashboards and indicators each team and department is steered by
• Run analyses across project profitability, costing and pricing, productivity, inventory and lead times
• Turn the numbers into something usable: clear reporting and clear recommendations
• Help bring the quality framework built this year (RACI, process steps, quality milestones, checklists) from documentation into daily practice
• Work with department heads to identify inefficiencies and design the workflows that resolve them
• Document what gets built, so that it survives beyond any one person
• Support the ongoing reorganization into Client, Project, Design and Operations teams: tooling, documentation, follow-up and adoption
• Take on scoped projects across departments as business needs come up

What they're looking for:

• Engineering, operations management or business school background
• A first experience (minimum 1 year) in consulting, operations, continuous improvement or project management
• Comfortable with advanced spreadsheet work
• Fluent French and English
• Analytical and structured, comfortable with data and with detail
• Curious and autonomous: you go and find the answer rather than wait for it
• Able to talk to very different populations: craftsmen, designers, project managers, finance
• Rigorous about documentation and follow-through
• Genuinely interested in craftsmanship, design and the luxury sector
• Agile, and adaptable, with an open-minded attitude and a willingness to relocate to New York for 12 to 18 months
• Spanish is a plus
• Exposure to ERP systems, SQL or data visualization is a strong plus

Benefits:

• A real operating role in New York, not a support one, on a business going through its biggest transformation in years.
• Direct and regular access to the General Manager.
• Access to our external coach on operating methodology and management practice.
• A budget for training and certification.
• A full handover from the person currently in the role.
• Allowance: $55-$65 K (TBD depending on the profile).