Business Process Analyst I, II, or Sr

Tucson Electric Power is seeking a Business Process Analyst to join their HR support team. The role involves providing service and support for Workday and HRIS systems, analyzing business requirements, and implementing scalable solutions while ensuring compliance with audit and regulatory requirements.

What you'll do:

• Initiates and maintains relationships with clients to ensure processes and solutions are integrated to support business requirements
• Gathers requirements from clients for reports and enhancements and translates business requirements into scalable Workday and HRIS solution designs, including configuration, business process frameworks, and suggested integrations
• Participates in 'As-Is' and 'To-Be' business process requirements / optimization sessions with client organizations. Leverages business process analysis to inform Workday configuration and enterprise solution design
• Works with clients to develop and maintain current business process maps and documentation
• Communicates effectively with HR peers, business areas, IT peers and vendors, to solve business / technical problems and provide appropriate technical system solutions
• Recommends improvement of existing or proposed systems, Workday and HRIS solutions, to enhance the functionality or effectiveness of solutions delivered
• Facilitates the interaction between clients, technology providers and support partners (internal and external) to implement and maintain reliable solutions
• Reviews and approves design documents from technology providers Workday, HRIS, and implementation/support partners
• Designs and configures Workday business processes, security models, and application settings to support complex HR operations. Keeps associated documentation up to date
• Controls and monitors system security configuration settings, granting user access to (or removing user access from) applications Workday and HRIS systems according to appropriate authorization
• Develops unit test plans. Tests application patches and changes to configuration tables, programs, and processes Workday releases, system updates, and changes to configuration and business processes
• Performs regression testing and verification for product upgrades Workday releases and HRIS system enhancements

What they're looking for:

• High school diploma or GED
• 0-2 years of relevant experience in business process analysis, HR operations, HRIS, or related field
• Effective communication skills, both verbal and written and proficiency in conducting productive meetings
• Effective critical listening, analysis and problem solving skills
• Ability to articulate thoughts and ideas to others, including facilitating communication between business and technical personnel
• Effective time management with demonstrated ability to multi-task priorities and deliver assignments on schedule
• Strong analytical and conceptual skills
• Demonstrated ability to work independently and to effectively participate in a team project to achieve required functionality within budget and timeframe
• Ability to establish and maintain a high level of customer trust and confidence
• Ability to effectively adapt to rapidly changes within Workday, HRIS systems, processes and business needs
• Strong knowledge of applicable PC programs and MS-Office tools (Excel, Word, PowerPoint, etc.)
• Bachelor's degree in Human Resources, Business Administration, Information Systems, or a related field