Business Process Improvement Intern – Data Governance

Famous Supply is a family-owned wholesale distributor committed to serving contractors and builders. They are seeking a Business Process Improvement Intern to help modernize their Standard Operating Procedures using AI-assisted tools and to build an effective SOP management structure.

What you'll do:

• Review, standardize, and modernize existing SOPs across departments, using AI tools to speed up drafting, formatting, and quality checks
• Validate SOP accuracy and completeness by working directly with the business groups that own each process
• Help design and build an organization-wide SOP management structure, housed in SharePoint, including version control, ownership, and review cadence
• Build simple, repeatable tools and processes for creating future SOPs efficiently, incorporating AI where useful
• Identify gaps, inconsistencies, or outdated procedures and recommend improvements
• Document findings and progress clearly for the Data Governance team

What they're looking for:

• Currently enrolled in college (Freshman - Senior), pursuing a degree in Engineering, Business, Data Science, Logistics, or a related field
• Strong written communication skills and attention to detail
• Comfortable using AI tools (e.g., ChatGPT, Claude) to support research and document creation
• Ability to work independently and manage tasks across a flexible schedule
• Microsoft Office proficiency (Word, Excel, Outlook)
• Prior exposure to process improvement, technical writing, or data/document organization
• Familiarity with SharePoint (training will be provided)
• Interest in long-term growth within a data or process improvement function

Benefits:

• Health, Vision, and Dental Insurance
• Paid Time Off (Vacation and Holidays)
• Paid Maternity and Paternity Leave
• 401K Employer Match
• Bonus Opportunity
• Fitness Reimbursement Program
• Associate Referral Bonus Program
• Learning and Development Opportunities
• Leadership Development Program
• Career Growth Opportunities