Business Sales Coordinator- Internal

INTERNAL JOB POSTING ALERT
Repost
Wavers
Time In Position
Seasonals May Apply

POST DATE:  09/14/2026 NOON (CST)              END DATE: 09/17/2026 NOON (CST)


Associates are required to apply for job openings only during the specified time frame mentioned above. No exceptions will be made.

TO APPLY: Interested candidates should complete the Internal Application through the Internal Job Board. Associates applying for this position must post within the designated time frame, meet minimum job requirements and should not have any Performance Notifications currently on file.  Associates must maintain good standing throughout the posting / hiring process.

The Business Sales Coordinator is responsible for the end-to-end management of the Business Sales and Stock Withdrawal workflows, serving as the primary point of coordination from request intake through shipment. This role partners with the Wave team, Mark and Graham Operations, and business partners to ensure customer commitments are met while maintaining operational efficiency and service excellence. The coordinator oversees workflow planning, capacity management, communication, issue resolution, and process execution while driving continuous improvement and providing visibility across the operation.


Business Sales Coordinator  position is located in Olive Branch, MS.

You'll  be excited about this opportunity because you will....

• Coordinate daily workflow to ensure Business Sales and Stock Withdrawal requests move efficiently through Picking, Personalization, QA, Packing, and Shipping.
• Monitor workflow status and proactively resolve issues that may impact customer commitments.
• Evaluate daily workload and production capacity to prioritize Business Sales and Stock Withdrawal requests.
• Monitor departmental capacity and communicate workload risks to leadership to support customer commitments.
• Ensure all Business Sales and Stock Withdrawal requests remain on schedule by proactively monitoring workflow milestones and following up on delays.
• Serve as the primary liaison between the Wave Planning team, Mark and Graham Personalization Operations, Customer Service, and business partners.
• Maintain accurate workflow documentation and operational tracking to support workload visibility, reporting, and customer commitments.
• Support operational execution by assisting with order staging, picking, and other workflow activities as business needs require.
• Investigate and resolve workflow delays, inventory discrepancies, and processing issues.
• Escalate customer-impacting issues requiring leadership support and implement approved corrective actions.
• Ensure quality standards and service commitments are maintained throughout the process.
• Identify and recommend process improvements that enhance workflow efficiency, customer service, and operational performance.
• Support the implementation and standardization of new processes, tools, and best practices.

Check out some of the required qualifications we are looking for in amazing candidates….

• High school diploma or equivalent.
• 2+ years of warehouse, distribution, logistics, or operations experience.
• Strong Microsoft Excel, Outlook, and reporting skills.
• Excellent organizational, communication, and problem-solving abilities.
• Ability to prioritize multiple customer requests in a fast-paced environment.
• Ability to work on the warehouse floor, including walking, standing, lifting, and picking.
• This is an onsite and in office role 

We prefer some of these qualities as well….

• Experience supporting Business Sales, customer order fulfillment, or personalization operations.
• Experience with QlikView, warehouse management systems, or similar reporting tools.
• Previous coordinator, lead, or project ownership experience.
• Powered industrial equipment experience preferred but not required.

Review these physical requirements, as they play a major part in this role…. 

• Must be able to walk, stand, bend, and climb stairs/ladder;
• Able to sit for long period of time
• Able to use computer for an extended period of time
• Repetitive movement with hand and fingers to operate a computer, phone, and keyboard

Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offers, please visit MyWSIBenefits.com
• To learn more about our Supply Chain culture and regional associate events, please visit: https://shorturl.at/R3OAX (Login credentials may be required)

EOE