Business Services Analyst

The California Department of Transportation (Caltrans) is hiring a Business Services Analyst to support the Office of Business Services. The role manages and analyzes administrative operations involving payroll, cashiering, fleet, mail, property, and facilities, and prepares reports to support efficient service delivery.

What you'll do:

• Under the supervision of the Supervisor I, the Analyst I is responsible for various business administrative functions performing, operating, and maintaining a proficient level of services for the Office of Business Services
• The incumbent performs a variety of analytical duties required for the efficient operation of the district's electronic payroll system, cashier duties, automotive fleet, mail room operations, fuel card management, distribution and maintenance of motorpool vehicles, and facility operations
• Incumbent will serve as the backup to the Records Coordinator, Property Control Coordinator, and act as the district's vanpool liaison
• In collaboration with team members, incumbent will work to prepare, collect, and analyze data reports for property control, cashier's office, motorpool, and mail room
• The incumbent is responsible for complex and technical analytical assignments such as data organization, data visualization, run cost analysis reports, and various ad-hoc monthly reports for the Business Services Branch
• The incumbent ensures that a high level of services is performed in the processing of various documents related to Business Services in a timely manner
• The incumbent will demonstrate a positive attitude and a commitment to provide quality service that is accurate, timely and exceeds our customers' expectations

What they're looking for:

• Possession of a valid driver's license is required when operating a State owned or leased vehicle
• Ability to drive all makes of cars, trucks and vans, and must have knowledge of automotive laws and policies
• Describe your experience in working with inventory database or tracking system using various Microsoft applications and provide level of knowledge in Microsoft Excel, Word, and Outlook software (Basic/Intermediate/Advanced)
• Describe your experience in analyzing data and preparing reports
• Describe your experience either in writing or verbal correspondence to internal and external customers, organizing/hosting meetings, and problem-solving customer issues
• Describe how you manage information overload, meet strict deadlines, and multitask effectively

Benefits:

• Effective July 1, 2025, state employees are subject to temporary salary reductions ranging from 2% to 4.62% in exchange for Personal Leave Program (PLP) hours.
• This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s current telework policy.