Business Systems Analyst 1 (NY HELPS)

The New York State Department of Taxation and Finance is seeking a Business Systems Analyst 1 to support business and information technology initiatives. The role involves eliciting requirements, documenting business processes and system designs, supporting solution development, testing system functions, identifying defects, evaluating performance, and preparing training and user support materials.

What you'll do:

• Elicit business requirements and rules from subject matter experts and stakeholders
• Create, validate, and maintain process documentation such as Business Process Documents and Detailed Design Documents, business rules, and additional specifications (including flow charts, process models and technical specifications)
• Working closely with program and IT staff, stakeholders, and Business Analysts from other units
• Planning and performing system research and gathering information
• Participating in the design and development of the to-be state, identifying and documenting changes
• Developing test conditions and scenarios
• Testing system functions and documenting results
• Identifying and reporting defects
• Evaluating solution performance against business goals and objectives
• Assisting with developing training and user support materials
• Demonstrate strong, professional, respectful communication skills, both verbally and in writing; and
• Adhere to the Department rules and policies including Code of Conduct, ethical practices, time and attendance rules and regulations

What they're looking for:

• Four years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
• Substitution: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience
• Five years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
• Substitution: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience
• Six years of business analysis experience including: using business analysis techniques to elicit requirements as the foundation for the solution to the organizations business needs; using business analysis techniques for the purpose of identifying solutions aimed at improving the efficiency and effectiveness of the system, business process, or; describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business requirement; this includes creating, updating, and maintaining documentation through the system development life cycle; validating requirements throughout the product or system development life cycle (SDLC) including all changes to the processes that would enable an organization to achieve its goals; or verifying requirements throughout the product/SDLC to ensure they perform to the required specifications and are capable of achieving the design capabilities; this includes developing test plans and logical designs, testing the scenarios, reviewing test results, identifying constraints and risks, or communicating with stakeholders
• Substitution: An associate degree may substitute for two years of experience; a bachelor's degree may substitute for four years of experience; a master's degree may substitute for five years of experience; and a doctorate may substitute for six years of experience
• The selected candidate must be a current NYS employee eligible for transfer in accordance with Civil Service Laws, Rules, and Regulations
• OR eligible via the 55-b/c program (please include your Letter of Eligibility and transcripts with your application)
• OR immediately reachable on the appropriate exam for this title and location (PATT and PCO for Albany)

Benefits:

• Telecommuting may be allowed after 6 months.