Business Systems Analyst 1,(SG 18), Business Systems Analyst Trainee 2,(SG-16), Business Systems Analyst Trainee 1 (SG-14) (NYHELPS)Item# 01040

The Office of the New York State Comptroller provides public-sector financial oversight and related government services. The Business Systems Analyst role serves as a liaison between business stakeholders and IT staff to elicit, document, validate, and test requirements for business process and information system improvements. The position also supports systems implementation, maintenance, technical support, customer service, documentation, and professional communication within the Division of Retirement Services.

What you'll do:

• Work as a liaison between stakeholders to elicit, analyze, verify, and validate requirements for changes to business processes, policies, and information systems
• Conducting general requirements elicitation activities for improvement or automation of processes or functions
• Researching and documenting the current or as-is state of the business process or function
• Utilizing requirement elicitation techniques such as interviews, surveys, focus groups, and document analysis
• Participating in the implementation of system changes and enhancements
• Conducting system tests using test scenarios and documenting results
• Training on new procedures and software and creating procedure manuals
• Conducting Gap analysis to compare the as-is and to-be states to identify differences which need to be addressed prior to implementation
• Identifying, analyzing, and resolving issues for existing systems
• Develop portions of the desired future or to-be state of those processes or functions
• Categorize and document requirements in a business requirements document
• Act as a liaison and interpreter between business and IT staff

What they're looking for:

• Four (4) years of qualifying experience\•; OR
• An associate's degree AND two (2) years of qualifying experience\•; OR
• A bachelor's degree or higher
• Five (5) years of qualifying experience\•; OR
• An associate's degree AND three (3) years of qualifying experience; OR
• A bachelor's degree AND one (1) year of qualifying experience\•; OR
• A master's degree or higher
• Six (6) years of qualifying experience\•; OR
• An associate's degree AND four (4) years of qualifying experience\•; OR
• A bachelor's degree AND two (2) years of qualifying experience\•; OR
• A master's degree AND one (1) year of qualifying experience\•; OR
• A Juris Doctor (J.D.) or higher

Benefits:

• A state pension with vesting after five years’ service
• Comprehensive medical, dental and vision insurance available to all employees and their dependents
• Flexible spending accounts for dependent and health care
• Productivity Enhancement Program (PEP), allowing eligible employees to exchange previously accrued leave in return for a credit to be applied toward their health insurance
• Public Service Loan Forgiveness (PSLF)
• NYS Deferred Compensation plan
• Access to NY 529 and NY ABLE College Savings Programs, and U.S. Savings Bonds
• Holiday and paid time off
• Shift and geographic pay differentials
• A committed continuous learning environment