Business Systems Analyst

Publicis Groupe is a global data, technology and services company that powers the marketing and advertising ecosystem. They are seeking a qualified Business Systems Analyst to join Epsilon’s Development Team, focusing on project tasks for Epsilon's TotalSource Plus demographic and lifestyle products.

What you'll do:

• Collaborate with the Product Management, Data Client Services, Analytics, and Development Teams. These teams manage data and product strategy and the applications used for client marketing campaigns
• Provide details to developers regarding what should be included in the software, application, or product to ensure it is included for client roll-out/implementation
• May lead linked teams from multiple functions to address business or systems issues
• Analyzes complex business problems to be solved with automated systems
• Document processes to ensure continuity, education and security of systems
• Implement and test new programs to create cost-efficient systems, new products, or additional data capacity
• May provide consultation to users in the area of developed systems
• Provide technical expertise in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements
• Configure system settings and options; plans and completes unit, integration and acceptance testing; and build specifications for systems to meet business requirements
• Communicate issues to stakeholders effectively and in a timely fashion
• Write Jira User Stories related to TSP data enhancements for each release cycle

What they're looking for:

• 1-3 years of experience in a Project Management or BSA role
• A proven ability to bridge business strategy and technical execution, translating product vision into clear requirements that developers can implement and clients can adopt successfully
• Strong analytical and problem-solving skills, with experience designing practical, cost-effective automated solutions for complex business challenges
• Hands-on technical credibility – a comfort with configuring systems, driving testing through release, and supporting users on live solutions
• Disciplined ownership of TSP data quality, with a track record of identifying anomalies, driving resolution, and delivering well-defined enhancements through Agile release cycles
• Clear, proactive communication and cross-functional leadership, keeping stakeholders aligned and moving initiatives forward across Product, Development, and client-facing teams
• Gather, analyze, and interpret data and partner input to develop well-reasoned recommendations and sound courses of action in ambiguous or evolving situations
• Translate customer and business needs into clear, complete, and actionable requirements, specifications, and documentation
• Utilize AI-powered tools to enhance the initial evaluation and analysis of incoming project requests, accelerating solution ideation, improving requirements quality, and reducing ambiguity
• Communicate effectively with technical and non-technical audiences and serves as a liaison among business stakeholders, IT, developers, and external partners
• Apply strong problem-solving judgment and analytical thinking to support business and project teams
• Manage multiple competing priorities in a dynamic, fast-paced environment with strong organization, attention to detail, and personal accountability

Benefits:

• Flexible time off (FTO)
• 15 paid holidays
• Paid sick time
• Parental/new child leave
• Childcare & elder care assistance
• Adoption assistance
• Comprehensive health coverage
• 401(k)
• Tuition assistance
• Commuter benefits